Injury Management Advisor

Permanent roleProvide side by side technical coaching and mentoring to team members in injury management and strategyNewcastle CBD location / hybrid work environmentAbout The RolePersonal Injury Insurance aspires to be partners in our customers’ recoveries and return them to their lives, while doing the right thing for our business, shareholders and the community.The role provides clinical and injury management technical expertise to assess personal injury claims for reasonable and appropriate / necessary treatment and rehabilitation requirements and enable the various departments to achieve their claims management objectives.This role also contributes to and drives proactive claims management across the Personal Injury Insurance division through early identification and management of rehabilitation needs, applying evidence based injury management principles, ensuring that cost effective intervention is provided in a timely manner, as well as influencing effective claims strategies to achieve sustainable and appropriate RTW outcomes.The coaching and mentoring of Claim handlers are carried out by this role, to ensure a sound understanding of injury management is applied when making decisions and to assist the development of legislative and regulatory knowledge and skills.What You'll DoReview claim files and provide subject matter expertise to claims handlers – including interpreting medical reports, providing injury management advice and determining rehabilitation and treatment requirementsPrepare professional written and verbal advice to claims handlers on reasonable and appropriate / necessary treatment and rehabilitation services and recommendations for future rehabilitation managementProvide consistent injury management expertise and support to ensure ongoing quality decisions and provide input into claims strategyActively share knowledge, advise, and coach others to build and develop injury management capabilities to create a ‘high performing team” environmentSupport the team leader to identify development opportunities and trends to improve individual and team performance and claim outcomes.What You'll BringDegree in Allied Health related discipline is mandatoryMinimum 2 years Clinical experienceMinimum 2 years Workers Compensation - DesiredMinimum 2 years Occupational Rehabilitation experience - DesiredAbility to identify developmental needs of team members and recommend training activities to achieve positive outcomes.What You’ll EnjoyAccess our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annuallyPaid study support, career breaks, on-the-job learning, and a $1,000 referral bonusFree wellbeing coaching, a dedicated Employee Council, and confidential EAP accessDiscounts at 400+ retailers, insurance savings, gym memberships, and reduced super feesPaid volunteer leave, donation matching, and unlimited emergency response leavePerformance-based bonuses and Suncorp shares for eligible employeesDiversity is celebrated through employee resource groups and inclusive policies for all familiesExplore our full benefits: www.suncorpgroup.com.au/careers/benefits