Triage Team Member

Triage Team Member Job DescriptionOrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time Triage Team Member to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Position SummaryThe Triage Nurse will assist with patient care over the telephone in a multi-specialty medical practice. Primary Functions & AccountabilitiesAnswering incoming triage calls, utilizing the Electronic Medical Record to answer patients' questions. Triaging providers as needed through the EMR, generating documents in the EMR, responding to patient requests in a timely manner. Completing medication and insurance authorizations and digital filing of documents requiring provider review. This position may also provide coverage or rotate into the Clinical Team Member position to perform direct patient care in the clinic. Knowledge, Skills & AbilitiesProficient computer skills Knowledge of basic medical terminology A cheerful disposition and the ability to work well in a high volume, fast paced environment. Position RequirementsMedical office or triage experience is preferred. LPN license preferred.