Internal Sales- Twinsburg Ohio

Internal Sales Representative – Twinsburg, OhioCompany: Pepperl + Fuchs, IncType: Full Time - HourlySchedule: Hybrid (3 days in office and 2 days remote)Benefits: Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid basic life insurance, short-term disability, long-term disability, and PTOWe are an Equal Opportunity EmployerPepperl+Fuchs is a global leader in industrial sensor technology and intrinsically safe explosion protection. We are currently seeking a motivated, customer-focused Internal Sales Representative to join our Twinsburg, Ohio team. This role plays a critical part in delivering exceptional customer care within an assigned territory while identifying and developing qualified sales opportunities for the Field Sales team. If you thrive in a fast-paced environment, enjoy building strong customer relationships, and want to grow your career with a global technology leader, we encourage you to apply.Key ResponsibilitiesInteract daily with customers via phone and emailTake ownership of assigned territory and provide proactive customer supportManage territory accounts, including order entry, credits, and rebillsMonitor open order reports and proactively resolve delays in the order-to-cash processPartner closely with Technical Support, Area Sales Managers, and Account Managers as part of the sales cockpit teamAttend customer calls and key account meetings focused on improving performance metricsResearch and resolve customer discrepanciesUpsell and cross-sell products to expand business opportunitiesRecord new sales opportunities in Siebel (CRM)Participate in weekly shop floor meetings, product training, and sales improvement sessionsMaintain accurate records and professional communicationCross-train team members and foster a collaborative, high-performance environmentPerform additional responsibilities and special projects as assignedQualificationsHigh School Diploma or equivalentMinimum of 5 years of customer service or sales experienceStrong communication, organizational, and problem-solving skillsAbility to work independently and collaboratively within a team environmentProfessional demeanor when interacting with customers and colleagues#CB #Indeed #Customer Service #Inside Sales #Internal Sales #Sales #Hybrid #Ontario