The North Face: Floor Supervisor - Citadel Outlets

Overview Supervisor role overseeing a team of brand associates to deliver a best-in-class customer experience aligned with brand purpose and standards. Partner with Store Manager and Assistant Store Manager to maximize profitability through customer engagement, merchandising, operations, and community connection. Participates in cross-functional development through quarterly rotations and leadership training. Responsibilities Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing the store as scheduled. Provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures, in partnership with the Store Manager. Support the Store Manager in achieving financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Implement visual merchandising directives in partnership with the Store Manager and maintain standards consistent with brand strategies; ensure merchandise on the selling floor is replenished appropriately. Ensure compliance with policies and procedures, standards, practices and company directives in partnership with the Store Manager. Model behavior that respects diverse backgrounds and upholds the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on others\' ideas. What You Bring Required 1+ years of store management experience in a fast-paced, highly engaging retail environment Proven ability to meet and exceed sales results Ability to work a flexible schedule including weekends, evenings, and holidays Excellent communication skills, both verbal and written Ability to prioritize tasks in a fast-paced store environment Proven ability to meet business goals by driving results through the store team Willingness and desire to learn of products, local community, experiences and activities relevant to the store\'s customer base Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building Excellent decision-making ability in a fast-paced environment Detail oriented Proficient computer skills including word processing, spreadsheets, and software programs Preferred Experience in a specialty retail environment, outdoor apparel industry or outdoor equipment sales preferred. High School Diploma or GED Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Equal Employment Opportunity At VF, we are committed to equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by applicable law. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by law. Hiring Range: $21.00 - $30.60 USD per hour #J-18808-Ljbffr