Deposit Operations Specialist

Job DetailsDescriptionWHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One AlerusAbout The RoleThe Deposit Operations Specialist supports consumer and commercial deposit related products. Maintain knowledge on deposit banking functions, regulatory requirements, along with performing the due diligence needed to ensure complete and accurate system processing. Will also maintain a client focus and partner with Treasury Specialists and sales team members to deliver a superior client experience.What You’ll Be DoingResponsible for Electronic Fund Transfer (EFT) payment processing including wire transfers, debit cards, Automatic Clearing House (ACH) transactions, and check item processing Ensure return processes and handling of unauthorized transactions for ACH, debit card, and checks are handled timely and accuratelySupport business and retail banking platforms including, but not limited to, reviewing remote deposited items, adding accounts, creating and reviewing commercial set ups, and process monthly billingReview account documentation for Deposit and Certificate of Deposit products for completeness and accuracyComplete requests received from internal and external clients including but not limited to deposit account maintenance, asset verifications, research requests, and generate reportsAssist internal departments and external clients with deposit related processing inquiriesAssist in identifying exceptions and collaborate with senior specialists or supervisor to resolveCreate, update, and maintain written procedures in Alerus procedure (R&R) databaseIdentify and implement process improvements that enhance the client experience and build scaleWhat You Should HaveAssociate’s degree or equivalent combination of education and/or related experience in the financial industryCommunication and client-service skillsAbility to accept, support and implement continuous changeStrong knowledge and abilities with various Windows based software programs to include Excel, Word and OutlookAbility to manage high volume, time sensitive transactions and situationsWhat We Bring To The TableCompetitive compensation including base salary, bonus and/or incentive opportunities.Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.Learning and development resources for personal and professional career development, and advancement opportunities.Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.Support for the communities we live in through paid volunteer time and a company donation match opportunity.WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.BASE PAY: $21.00 - $24.00 per hour, consideration for experience as well.The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.