Service Engineering Tech
We are seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid understanding of mechanical systems, CNC controls, and electro-mechanical assemblies. The ideal candidate is self-motivated, customer-focused, and has a proven ability to work independently while delivering exceptional service.
Mechanical Responsibilities:
Diagnose and repair CNC milling and turning machines at customer locations.
Perform ball screw and axis support bearing replacements and alignments.
Read and interpret mechanical drawings and part prints to execute precise repairs.
Electrical Responsibilities:
Troubleshoot electrical and electronic systems, including CNC controls and electro-mechanical assemblies.
Utilize tools such as digital multimeters, ohmmeters, and phase checkers for troubleshooting.
Repair CNC controls, including Fanuc systems, and perform programming as needed.
Customer Interaction and Support:
Communicate effectively with customers to explain diagnoses, repair progress, and preventive maintenance measures.
Provide professional and courteous customer service to ensure client satisfaction.
Proficiency in Microsoft Office Suite.
Strong mechanical aptitude, with experience in CNC repair.
Proficient in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.
Minimum of 5 years of experience in CNC field service.
Hands-on knowledge of Fanuc controls (CNC programming experience is a plus).
Travel Requirements: ~ Daily travel to customer facilities
Drive daily to customer locations, with dependable transportation and a clean driving record required.
In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements.
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