Asst. General Manager - Breakwaters Grill

Job DescriptionMain duties and Responsibilities:Manage daily business levels through driving revenues, events production, and special events.Ensure Company P&P and standards are strictly adhered toRegularly meets with food production, dining room and bar staff to share information and plan special eventsManage all aspects of the operation and ensure a Preventative Maintenance plan is in place to ensure all FFE and cabanas are to standardEnsures staff has a complete understanding of the signature menus and wine list; orients new employees in the restaurant, training them on standards, policies, and procedures with regards to signature restaurant branding.Inspects, plans and ensures restaurants are ready for service each day before opening with adequate staff and supplies, and are in compliance to all Company standards including grooming policy and service standards. Ensures work area and storeroom are always clean and organized.Anticipates future staffing needs and liaises with Human Resources in the area of Industrial relations and job descriptions. Directs hiring, assignment, training, motivation evaluation and termination of staff.Provide staff with tools necessary to do their job at the best of their abilitiesMonitor scheduling for optimal service levels as well as labor efficiencyReviews financial information such as sales and costs, and monitors budget to ensure efficient operation and that expenditure stay within budget guidelines; updates financial tracking spreadsheet daily to assist with month end reportsMaintains a healthy relationship with the Union and its' members to ensure a comfortable working environment for all team membersDisplays the highest standards of customer service at all times, welcoming customers in a polite, gracious and enthusiastic manner; paying attention at all times; anticipating and meeting their needs.Responds quickly and positively to guests' questions, requests, problems, and complaints and resolves them effectively and consistently.Maintains overall knowledge of the resort and provide proactive assistance to customers when appropriate using clear and concise conversation.Always smiles and engages our guests first, using their name when appropriate and maintaining eye contact at all times.Demonstrates departmental knowledge and efficiency at all times.Stays well groomed, looking professional, clean and appropriately fitted in compliance with the company's standards.Follow and enforce health, welfare, and safety policies and procedures to ensure a safe environment for all guests and fellow team members.Ensure your workspace is cleaned and sanitized as directed by the Company. (These processes may change from time to time based on seasonality or recommendations from our Health and Safety Department.)Practice good hygiene prior to reporting to work and when returning to assigned workstation. This includes, but is not limited to: washing of hands, avoid touching of face, limiting unnecessary physical contact with others, coughing/sneezing into a tissue or the inside of elbow, and disinfecting frequently used items and surfaces in work area as directed by Management using company provided cleaning products.Performs other reasonable duties that may be requested from time to time