Manager

Store Manager Job Summary:The Store Manager provides leadership to support the goals and strategies by ensuring our Dunkin' customers have a warm and friendly customer service experience. Inspires and develops associates by modeling leadership to promote our service-driven culture to build high-performing teams. Our culture is service-driven, fun and high-performing. We value our team and seek to hire good people who will embrace our core values and execute our mission to provide excellent service to our customers.Benefits:We offer competitive salaries, yearly bonus, sick time, Health Insurance Plan (medical and dental), Life Insurance, Short Term Disability , Paid Training, Potential growth within the organization and more!Job Responsibilities:The Restaurant Manager reports directly to the District Manager and is responsible for leading a team to consistently provide our customers with the highest level of service and a warm and positive experience. Responsibilities include managing a Dunkin' Unit, but are not limited to:RESPONSIBILITIES INCLUDE: (but not limited to)Assist to recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurantCommunicate job expectations to employees and ensure all training is completed per company guidelinesHold team members accountable for their behavior and performance, addressing concerns promptlyCreate and maintain a guest first culture in the restaurantMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable lawsEnsure Brand standards, recipes and systems are executed including Red Book responsibilitiesHelp prepare and complete action plans; implement production, productivity, quality and guest service standardsReview guest feedback and restaurant assessment results and implement action plans to drive system improvementsControl costs to help maximize profitabilityAdhere to security and cash handling proceduresDemonstrate competency in weekly inventory process and analysisDemonstrate competency in writing effective crew schedules and monitoring labor performance dailyExecute new product roll-outs including team training, marketing and samplingDrive sales goals and track resultsWe are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!Arrives on timeGreat with guestsCan foresee problems before they occurA leader and role model for the employeesPrevious managerial experience strongly preferredPrevious fast food/quick service restaurant experience requiredTop-notch customer service skillsStrong verbal and written communication skillsExcellent leadership skills