Operations Coordinator

JOB ANNOUNCEMENT - POSTED COMPANY Downtown SLOLOCATION San Luis Obispo, CAJOB TITLE Operations CoordinatorREPORTS TO Chief Executive OfficerABOUT OUR ORGANIZATIONDowntown SLO is a 501 (c)(6) nonprofit founded in 1975 whose mission is to foster an economically vibrant Downtown. Downtown SLO serves the community by coordinating special events and the weekly Farmers’ Market, supporting economic activities, and examining Downtown issues like parking and beautification efforts. Our office is located in the heart of downtown on Chorro Street, and our work environment is fast-paced, dynamic, and fun. JOB DESCRIPTIONThe Operations Coordinator responsible for managing and coordinating the day-to-day operations of a business, ensuring smooth workflow across departments by overseeing administrative and clerical tasks, project coordination, logistics management, and internal communications to optimize efficiency and achieve organizational goals. Functions as primary support to the CEO. Public SpaceCoordinate reporting with contracted services on Clean and Safe ProgramAssist CEO in preparation of annual contracts for service of public space management. Regularly inspect and walk the district to determine priorities and identify needs to improve the cleanliness and pedestrian experience Downtown.Collaborate with Membership and Volunteer Manager to address requests and concerns in the district and maintain response records. When concerns fall outside the responsibilities of the public space management duties of the district, help businesses to find the correct provider for a positive solution.Board of Directors and Committee DevelopmentAssist the CEO in conducting the business of the Board of Directors (BOD).Meeting participant invitation management and meeting space preparation for meeting, including virtual meetings Agenda coordination and distribution for all meetingsMinutes production for all BOD and Committee MeetingsOperations ManagementSubmission of Accounts Payable and Receivables, includingFile invoices, receipts, and automatic payment records for backend accounting by third party accounting services provider. Scan and file bank deposit and withdrawal receipts and related paperwork.Assist other staff with sales counts in preparation for deposit and sales tax recording.Accept, sort, and distribute mail and deliveriesAppropriate and timely responses to the organization's general email and voicemail.Provide excellent customer service to residents, merchants, tenants, visitors and property owners.Staff Events as assigned by the CEOBoard Events ExecutionOffice maintenanceEvent & Public Engagement Serves as Front Desk Receptionist and Manages Retail Space at storefront office locationWelcomes on-site visitors, directs visitors to appropriate personnelManages retail space, tracks inventory, handles point-of-sale transactionsAnswers incoming phone calls and questions about the organization, events and programsWorks with Marketing & Communications Manager to disseminate timely and accurate information about the district, businesses, programs and membershipOrders and purchases supplies for office Assists at programs and special events as neededOversees preparation and set-up of the organization’s Information Booth at the Thursday Night Farmers’ Market, and staffs as needed All other duties as assignedEXPERIENCEIdeal candidates will have completed a Bachelor’s degree preferred or substitute of 3-5 years related work experience.QUALIFICATIONSIdeal candidates will be able to demonstrate some or all of the following knowledge, skills, and abilities. Ability and desire to work in an autonomous yet highly collaborative work environmentAbility to build and maintain relationships with a wide array of people from diverse backgroundsAbility to manage staff, develop high-performance teams, set and achieve strategic objectives, and manage a budgetAbility to gain and maintain the confidence and cooperation of all stakeholders including vendors and contractorsAbility to use critical thinking skills, reason logically and creatively and utilize analytical skills and techniques to resolve complex managerial challengesAbility to navigate an established electronic file folder environment (currently on DropBox) to accurately retrieve and submit documentsAbility to analyze data and present clear ideas and information verbally and in writing WORK ENVIRONMENT/PHYSICAL DEMANDS Works primarily at Downtown SLO office, located at 1135 Chorro Street, San Luis Obispo. As assigned, staffs remote events.Operate a variety of standard office equipment that may require continuous and repetitive arm, hand and eye movement. Lift and carry heavy objects weighing 30 pounds or more. Includes occasional evening and weekend work and being on-call for events.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.COMPENSATION & BENEFITS$21-$23/hr; Non-Exempt - Full TimeVacation and Sick time accrual after probation period; paid Holidays Health insurance after probation periodEmployer matched retirement after first yearPOSITION STARTPosition open until filledTO APPLYSend cover letter and resume to reachus@downtownslo.com.