Client Success Specialist

Pay: $50,000.00 - $60,000.00 per year Job description: Client Success Specialist (High-Performance Role | DeLand, FL) If you're the type of person who thrives under pressure, and takes ownership of outcomes, this role is built for you. We're looking for a high-performing Client Success Specialist to take full control of project execution—from quote to production—and ensure every job is delivered accurately and on time. What You'll Own End-to-end execution of client projects Direct communication with clients and internal production teams Turning complex client requirements into flawless execution plans Managing multiple fast-moving projects without missing details Preventing errors before they happen—not fixing them after Who Thrives Here You're extremely detail-oriented—errors bother you You move fast without sacrificing accuracy You can juggle multiple priorities and still stay organized You take full ownership, not just complete tasks You stay calm and solution-focused under pressure What You Bring 2+ years in client service, project coordination Strong systems/technical skills (Excel, Outlook, Word, CRM, MIS) Experience in printing, direct mail, or digital experience is a big plus Compensation & Growth $50,000–$65,000 base + $1K–$5K performance bonuses Monthly + quarterly incentives tied to accuracy and output Clear path for advancement Benefits Health, Dental & Vision Insurance Paid Time Off & Paid Holidays Employee Stock Ownership Plan (ESOP) 401(k) available Highly engaged, experienced leadership team DeLand, FL (In-Person Only) If you're looking for an easy, low-accountability role—this isn't it. If you want to own your work, grow fast, and be part of a high-performing team, apply now.