Talent Optimization Manager

Workforce Development and Performance ManagerDepartment: Human ResourcesReports To: CHROLevel: Senior ManagerRole SummaryThe Workforce Development and Performance Manager is responsible for designing, integrating, and continuously improving the systemsthat ensure the organization hires the right people, develops them effectively, and enables strong performance over time. This role connects talent acquisition, workforce development, and performance management into a single, cohesive talent lifecycle-ensuring people strategies directly support business outcomes.The role is both strategic and execution-oriented, translating workforce data, performance trends, and capability needs into practical programs leaders can use.Core ResponsibilitiesTalent Acquisition OptimizationOwn the effectiveness and quality of the hiring system-not just requisitions.Partner with leaders to define role requirements, success profiles, and hiring prioritiesImprove quality of hire through structured interviewing, assessments, and selection toolsOptimize recruiting workflows, including:• Workforce planning inputs• Time-to-fill and candidate experience• Hiring manager capability and consistency• Establish metrics for hiring effectiveness (e.g., early turnover, ramp time, performance at 6-12 months)• Ensure recruiting decisions align with long-term capability and performance needs-not short-term headcount onlyWorkforce Development & Capability BuildingEnsure employees have the skills, knowledge, and leadership capacity needed to perform and grow.Design and manage workforce development frameworks, including:• Core skill models• Leadership competencies• Career pathways and progression guidesLead or support:• Onboarding effectiveness and ramp-up programs• Individual Development Plans (IDPs)• Leadership and supervisor development initiatives• Identify skill gaps and future capability needs using performance data and workforce trends• Partner with leaders to build internal bench strength and reduce critical role riskPerformance Management & EffectivenessEnsure performance systems drive accountability, clarity, and improvement.Own the design and continuous improvement of:• Performance review cycles• Goal-setting frameworks• Feedback and coaching expectationsEnsure performance processes are:• Clear and usable by leaders• Consistent across teams• Aligned to business prioritiesAnalyze performance trends to identify:• High performers• Development needs• Systemic issues affecting productivity or engagement• Support leaders in managing performance issues early and effectivelyTalent Analytics & InsightsTurn people data into actionable insights.Track and analyze key talent metrics, such as:• Quality of hire• Turnover and retention patterns• Internal mobility• Performance distribution• Development participation and outcomesCreate dashboards and summaries that help leaders make informed decisionsUse data to evaluate what's working-and what needs adjustment-across hiring, development, and performance systemsLeader Enablement & PartnershipAct as a trusted partner to leaders at multiple levels.Equip leaders with:• Clear tools and guidance• Practical frameworks for hiring, developing, and managing peopleCoach managers on:• Interviewing and selection• Goal setting and feedback• Performance conversations• Ensure talent processes are understood, adopted, and applied consistentlyContinuous Improvement & System IntegrationEnsure talent systems work together-not in silos.Align recruiting, development, and performance processes into a single talent lifecycleIdentify friction points, duplication, or inefficienciesPilot improvements, gather feedback, and scale what worksEnsure programs remain practical, relevant, and aligned to evolving business needs Key Outcomes / Measures of SuccessImproved quality of hire and early performanceReduced regrettable turnover in critical rolesStronger leadership and bench strengthIncreased manager capability in hiring and performance managementClear, consistent, and trusted talent processesData-driven talent decisions across the organization Apply for this position