Data Center Planner/Coordinator

Job Overview Responsible for managing and overseeing the daily operations of the data center and adjoining critical spaces. Duties typically include coordinating maintenance schedules, ensuring the security and uptime of servers, handling equipment inventory, supporting IT staff with troubleshooting and installations, enforcing data center policies, managing vendor relationships, and monitoring environmental conditions such as temperature and power usage. Key Responsibilities Facility Operations: Monitor critical environmental parameters such as data center IT equipment condition, aging, issues and response coordination. Vendor Management: Act as the primary point of contact for external contractors, service providers, and vendors; schedule service visits and supervise on-site work. Inventory & Asset Management: Track, receive, and document hardware, servers, cables, and spare parts; maintain accurate logs of all equipment in the data center. Security & Access Control: Enforce physical security policies, manage badge access for personnel, and monitor surveillance or entry logs. Incident Management: Serve as a first responder for facility alarms, hardware failures, or network disruptions; coordinate with IT and mechanical teams to quickly mitigate downtime. Project Management: Attend scheduled calls, determine project requirements, order materials, review cabling diagrams, coordinate power requirements and installation, assign in-house work, track project status, and report concerns. Work Assignment: Review and distribute in-house assignments. Essential Qualifications Education: Associate's or Bachelor's degree in Information Technology, Facilities Management, or related field (or equivalent experience). Experience: 2–5 years of experience in data center operations, IT support, or critical facilities management. Hard Skills: Working knowledge of IT hardware, data center physical layer cabling, and Building Management Systems (BMS). Soft Skills: Exceptional organizational and time-management abilities; strong verbal and written communication skills for vendors, technicians, and stakeholders. Certifications: CompTIA Server+, Certified Data Center Professional (CDCP), or Data Center Certified Associate (DCCA) are valued but not essential. Work Environment & Physical Demands Requires schedule flexibility, including 24×7 on-call rotations or shift work to ensure continuous coverage. May require lifting heavy IT equipment, working in raised-floor environments, and navigating areas with high noise and varying temperatures. Location: On-site – Hartland, WI This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email us at HRSCLeaves@jll.com. All other general recruiting inquiries should be directed to our Contact Us page. J-18808-Ljbffr