Systems Admin- Azure

Your Success is Our Success. Global CI is an award-winning 30-year IT Services company founded on the principles of providing high-quality, value-added technology consulting services. Our vision is to create a better future by improving the lives of the people we serve through emerging technologies. Join us and together we will advance the future of technology services. Global CI offers competitive compensation and non-salary benefits to all eligible employees. Job Description This is a hands-on technical role focused on maintaining the reliability, performance, and security of a Microsoft Azure based infrastructure supporting a complex, integration-heavy enterprise application. The ideal candidate is a strong Azure operator who is comfortable working in production environments, troubleshooting across infrastructure and applications, and supporting systems that integrate with external platforms and customer environments. This role is critical to improving operational stability, reducing reactive support, and helping scale the platform as Delegate continues to grow. Key Responsibilities Azure Infrastructure & Platform OperationsAdminister and support Microsoft Azure environments (VMs, networking, storage, platform services)Support multiple environments (Production, Test, Training)Monitor system performance, availability, and healthTroubleshoot infrastructure, application, and connectivity issuesSupport patching, upgrades, and lifecycle management Incident Response & Operational Support Respond to and resolve production incidentsParticipate in triage, root cause analysis, and remediationSupport alerting systems and proactive issue detectionParticipate in escalation and after-hours support as needed Monitoring, Logging & Visibility Improve monitoring, alerting, and loggingTune alerts and reduce noiseUse telemetry and dashboards for operational awareness Integration & Application Support Support platforms like Rhapsody and similar integration toolsTroubleshoot HL7 message flows, interfaces, and connectivitySupport onboarding of new customer integrations Operational Maturity & Standardization Reduce configuration drift across environmentsDocument systems and operational runbooksImprove repeatability and reduce reactive support Security & Compliance Support secure configurations in a HIPAA-regulated environmentAssist with vulnerability remediation and policy and procedure support Required Qualifications 4 8 years in systems administration or cloud infrastructureHands-on Microsoft Azure experienceStrong troubleshooting across infrastructure and networkingExperience supporting production environments Preferred Qualifications Enterprise SaaS / ERP platform experienceIntegration platforms (Rhapsody, Mirth, Cloverleaf)HL7 familiarityHIPAA / SOC 2 exposureManaged cloud provider experienceImportant Note This is a hands-on technical role working directly in Azure and related systems daily to troubleshoot, support operations, and maintain platform stability. Benefits include:Comprehensive medical, dental, vision, life, and short & long-term disability insurance + health savings accountMatching 401k retirement plan + IRA's and Roth IRA'sGenerous paid time off and paid holidaysEmployee recruitment/referral bonusPaid community service hoursTuition reimbursementEmployee discountsAt Global Commerce & Information, Inc. we celebrate, support, and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. Global Commerce & Information, Inc maintains a drug-free workplace.