Practice Coordinator

Candidates must have recent, some authorization experience in a specialty clinic setting (orthopedics, oncology, imaging, ENT, or other surgical specialties). Epic experience is required, and familiarity with APeX is a plus. Candidates should also have front and back office clinic experience, thrive in fast-paced environments, and demonstrate strong communication, organization, and attention to detail. Estimated number of patients in clinic per day or calls per day if call center: 30-50Key ResponsibilitiesManage front desk operations, including patient check-in and check-outPerform back-office tasks to support clinical workflowsCoordinate provider schedules and assist with surgery schedulingMaintain accurate patient records in Epic/APeXHandle incoming calls and inquiries with professionalismPrepare and process documentation using Microsoft Office SuiteEnsure compliance with clinic protocols and confidentiality standardsRequired QualificationsEducationCollege degree with at least 6 months of experience, OR2 years of healthcare administrative experienceTechnical SkillsRecent Epic/APeX experience (must be hands-on)Specialty clinic background, ideally orthopedics, oncology, imaging, ENT, or other surgical specialtiesHigh-volume scheduling experience across multiple providersReferrals, authorizations, and work queue managementExperience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc.Call center experienceSoft SkillsWell-organized and detail-orientedExcellent verbal and written communication skillsProficient in Epic/APeX and Microsoft Office SuiteAbility to multitask in a fast-paced environmentJ-18808-Ljbffr