Inside Sales Representative

Inside Sales Representative – Lentiviral Vector CDMO Location: Remote/Hybrid in Gaithersburg, MDReports To: Senior Director, Business DevelopmentAbout the RoleWe’re an early-stage, fast-growing CDMO focused on lentiviral vector development and manufacturing for cell and gene therapy programs. As our Inside Sales Representative, you’ll be a key commercial hire responsible for owning early customer engagement, qualifying opportunities, and helping build our commercial foundation.What You’ll DoOwn the Front End of the Sales Funnel·        Be the first point of contact for inbound leads from our website, conferences, and campaigns·        Proactively reach out to early-stage biotech, academic spinouts, and emerging cell therapy companies·        Qualify opportunities by understanding:·        Lentiviral vector needs and intended application (e.g., CAR‑T, TCR, HSC)·        Program stage (research, IND‑enabling, early clinical)·        Approximate scale, timelines, and funding status·        Track and manage all leads in HubSpot, keeping data clean and usable as we scale and support quoting/opportunity tracking in NetSuiteSupport Deals from First Call to Hand‑Off·        Work closely with the BD lead to advance qualified opportunities·        Help translate early scientific conversations into clear project scopes·        Assist with opportunity setup, quote coordination, and tracking in NetSuite·        Follow up consistently to keep momentum moving in a fast, resource‑constrained environment·        Help improve how we price, scope, and position services as we learn from customersRepresent a Technical, Entrepreneurial CDMO·        Confidently discuss lentiviral CDMO capabilities at a high level (no scripting)·        Explain what we do, how we’re different, and where we fit in a sponsor’s development journey·        Collaborate closely with technical, project management, and finance teams·        Communicate clearly with scientists, founders, and executives—often in the same conversation·        Deliver a strong, responsive customer experience even when processes are evolvingBuild the Foundation, Not Just Follow Process·        Help define early sales workflows in HubSpot and NetSuite·        Share feedback from prospects to influence marketing, service offerings, and strategy·        Support conference lead follow-up, pitch refinement, and messaging·        Generate simple pipeline and activity reports to support decision-making·        Wear multiple hats—you’ll help wherever revenue and growth need supportKey Performance Indicators (KPIs)·        Leads qualified per month (Marketing Qualified Leads to Sales Qualified Leads)·        Inbound lead response time (target: same business day)·        Opportunities created and advanced per quarter·        Pipeline value influenced or generated·        Conversion rate from first call to qualified opportunity·        Follow-up compliance and CRM data accuracy in HubSpot and NetSuite·        Conference and campaign lead follow-up completion rateQualifications·        Bachelor’s degree in Life Sciences or related field·        1–4 years experience in inside sales or customer-facing biotech/CDMO roles·        Working knowledge of lentiviral vectors and early-stage cell therapy development·        Hands-on experience with HubSpot and NetSuite (or similar CRM/ERP systems)·        Comfortable working in a fast-paced, ambiguous startup environmentCompensation & Benefits·        We offer a competitive compensation package designed for an early-stage, high-growth environment and aligned with individual and company performance.·        Base Salary: Competitive base salary commensurate with experience and location. Range $125k-$175k.·        Variable Compensation: Performance-based bonus or commission tied to lead qualification, pipeline creation, and revenue impact·        Equity: Eligibility for equity or long-term incentive participation depending on company stage and role·        Benefits: Medical, dental, vision, and life insurances, STD, LTD·        Paid Time Off: Flexible PTO and company holidays·        Retirement: 401(k) savings plan·        Professional Development: Support for conferences, training, and industry learning·        Work Environment: Flexible work arrangements consistent with a startup cultureWhy Join Us• High-impact early role in a growing CDMO• Direct exposure to leadership and strategic decisions• Opportunity for growth into business development or account management