Client Relations Manager – (Female)

About Us Tameer Inc & Kontrols Pro specialize in HVAC Building Management Systems (BMS), control panel assembly, and advanced automation solutions. We collaborate closely with our clients to transform detailed designs and specifications into precisely built, fully tested control panels ready for seamless installation. Our multidisciplinary team blends engineering precision with craftsmanship, delivering systems that are both technically advanced and visually refined. From concept and design through fabrication, testing, and commissioning, we execute every project with speed, reliability, and uncompromised attention to detail. Serving industrial plants, commercial developments, and institutional facilities, Kontrols Pro delivers HVAC BMS and control solutions that enhance performance, efficiency, and long-term dependability—always with quick turnaround and uncompromised quality. Position Overview We are seeking a Client Relations Manager to manage and grow relationships with existing clients while ensuring a high level of satisfaction throughout the project lifecycle. This role is ideal for a relationship-driven professional who excels at communication, coordination, and long-term partnership building within the HVAC, controls, and construction environment. The Client Relations Manager will serve as a key point of contact for clients, working closely with internal engineering, production, and project teams to ensure expectations are met and opportunities for repeat business are identified. Key Responsibilities Serve as the primary relationship manager for assigned clients and accounts Maintain regular communication with clients to understand needs, expectations, and upcoming projects Coordinate closely with engineering, production, and project management teams to ensure smooth project execution Act as the client advocate internally, ensuring timely responses and issue resolution Support proposal development, pricing discussions, and contract follow-up Identify opportunities for additional services, system upgrades, or repeat business Conduct in-person meetings, site visits, and progress check-ins across NY Track client interactions, project status, and follow-ups in CRM or internal systems Represent the company at client meetings, job sites, and industry events Monitor client satisfaction and proactively address concerns Qualifications & Requirements Proven experience in client relations, account management, or customer-facing roles within HVAC, BMS, controls, automation, or construction industries Strong understanding of HVAC systems, building automation, or controls preferred Excellent communication, relationship-building, and problem-solving skills Comfortable with in-person meetings and local travel Organized, detail-oriented, and proactive Ability to manage multiple clients and priorities simultaneously Customer-focused mindset with a solution-oriented approach Based in New York and able to travel throughout the NYC metro area Valid driver’s license What We Offer Competitive base salary plus performance-based bonus or incentive structure Opportunity to build long-term client partnerships with a quality-focused controls company Direct collaboration with engineering and production teams Supportive, collaborative, and professional work environment Long-term career growth opportunities Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Required) Ability to Commute: West Hempstead, NY 11552 (Preferred) Ability to Relocate: West Hempstead, NY 11552: Relocate before starting work (Required) Work Location: In person