Medical Front Office

Company DescriptionThe Foot & Ankle Institute of the Carolinas is a privately owned, physician-led podiatry practice dedicated to providing exceptional, personalized foot and ankle care. Our board-certified specialists use innovative techniques and evidence-based treatments to address a variety of conditions, ensuring high-quality care tailored to each patient’s needs. We prioritize restoring mobility, function, and quality of life, empowering patients to take control of their health. As an independent practice, we focus on delivering compassionate, patient-centered care with integrity and excellence.Role DescriptionThis is a part-time with potential for full-time, on-site role for a Medical Front Office professional at our Rocky Mount, NC location. Responsibilities include providing exceptional customer service, managing appointment scheduling, benefit verification, charge entry, and ensuring effective communication with patients and team members. You will play a key role in maintaining smooth front office operations while contributing to a welcoming and professional environment for our patients.QualificationsStrong Phone Etiquette and Appointment Scheduling skillsExperience in Customer Service and Receptionist DutiesEffective verbal and written Communication skillsOrganizational skills and attention to detailAbility to multitask and remain professional in a fast-paced medical office environmentFamiliarity with healthcare office software and Athena EMR system is a plusPrior experience in medical or healthcare settings is preferred