Technical Staff Engineer-Applications (Software/Firmware)

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.Visit our careers page to see what exciting opportunities and company perks await!Job DescriptionMicrochip Technology Inc. has a Technical Staff Engineer-Applications (Software/Firmware) opening in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.ResponsibilitiesSupport SAS/SATA Protocol and RAID controller embedded firmware, OS drivers, and management softwareSupport PCIe, security, and encryption technologiesWork closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full productionWork independently, and in a team environmentRoot cause & document customer issues in a timely manner independently or by leading a cross-functional teamDevelop and review customer level documentation including user guides, release notes, technical product training, and application notesUnderstand customer requirements and drive them through the project management processProvide training as needed to end customers and to MCHP FAEs.Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software.Requirements/QualificationsBachelor’s degree in Electrical Engineering or Computer Science with 12.5+ years of relevant industry experience.Extensive understanding of SAS/SATA, SCSI, PCIe, RAID, CXL, NVMe, and other storage related technologiesStrong technical leadership and teamworkStrong verbal and written communication skills with customer facing experience and presentation skillsStrong software/firmware development and debug skillsExperience with debugging Linux/Windows Operating System drivers and applicationsHighly structured programming skills in C, C++, and TCL/TK or other scripting languageExperience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related test equipment Independent but also works effectively with cross-functional teams and across multiple geographical locationsMust demonstrate initiative and be self-motivatedCreative with attention to detailAbility to multi-task and still meet deadlinesProvide customer and field engineer support as neededAdditional Desired SkillsExperience with RISC, MIPS, ARM based embedded processorsExperience with storage acceleratorsExperience with AI/ML, deep learning, and natural language processingHardware and chip development/debug skillsExperience with high speed debug equipment like oscilloscopes, DCAJ and BERTExperience working with Marketing and Sales teamsExperience in the Storage IndustryTCP/IP knowledge/experienceLocal Area Networking experienceExperienced with Storage management (MCTP, BMC, etc.)Experience in SW/FW development with light weight embedded kernels (ThreadX, VxWorks, eCos, etc.)Strong debugging skills and experience with kernel (Windbg), EJTAG, serial port, Greenhills DebuggerUnderstanding of server BIOS functionality and device driversExperience with server/storage firmware and softwareTravel Time0% - 25%Physical AttributesFeeling, Handling, Hearing, Reaching, Seeing, Talking, Works Alone, Works Around OthersPhysical Requirements10% Standing, 10% Walking, 80% Sitting, 100% Inside-MF 8-5PMMicrochip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.