Triage Software Engineer (Japanese Bilingual)

Date Last Modified: November 2025 Position Title: Triage Software Engineer Location: Plano TX Salary Range: DOE ($75K/Annual and up) Start Date: Immediately Type: Temp-to-Hire [Company Overview]: CALANCE Client (Hereafter: CLIENT) has been a trustworthy partner in design innovation for major electronics manufacturers since our establishment in 2001. CLIENT works closely with their customers from the conceptualization stage through the design and verification process. Our mission is to help bring our clients' innovative ideas to life by offering our expertise. [Job description] The Triage Software Engineer will primarily be responsible for initial analysis and triage of defects before they are assigned to individual development teams for root cause and fix. Responsibilities: Perform high level defect analysis to filter out environmental/ setup issues, IVI and server-side issues and move the defects to appropriate queue (HU, Server, Tier1, Tier2 etc.) at the earliest Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure Create dashboards and reports for management and other stakeholders Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution Skills Required: Business level Japanese and English language proficiency Great problem-solving skills, Strong analytical skills, experience with tools and development, and ability to evaluate and identify issues at a code level History of working with cross-functional teams to ensure successful product delivery Must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively Able to work under pressure Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux Knowledge of how to use JIRA, Confluence and Logs Analysis Tools High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes Proficient in Linux commands, utilities and basic Python scripting Experience in Agile and Scrum methodologies Ability to respond promptly, confidently, and effectively to unforeseen situations, such as unexpected questions, obstacles, or opportunities Additional preferences: Experience in designing, developing, and debugging software in a real-time embedded environment Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs **The description supplied above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities, and requirements may change over time and according to business needs. Company Benefits and etc: Benefits: 1. Vacation 1st year: 1 to 6 days depending on date of hire After the Second Year: 10 days+ depending on the length of service Eligible for paid vacation 6 months after date of hire 2. Personal Time / Sick Leave / Bereavement Leave 3. Personal Leave of Absence (Unpaid) 4. Health Insurance (Medical, Dental & Vision) Company pays 80% for Employee and 50% for Family Members (Waiting period: 60 days after date of hire) 5. Cafeteria Plan Optional Coverage (Critical Care / Accident / Hospital / Cancer) Employees pay 100%　　※At this time, 401K is not available Work Hours： Monday – Friday, 9 a.m. – 5 p.m. (1hr. lunch break) Holidays： Major federal holidays Pay Date： The 25th of every month Employee Review： Annual Bonus： Bi-Annual Bonus dependent upon company performance Extra Benefit： Commuting and Cell Phone Allowance.($50 and $30 per month, respectively) Relocation Support： 1. Domestic (Outside State) Hire - Up to $1,000 (actual relocation cost is reimbursed) - Additional $500 relocation bonus 2. International Hire - Transportation cost for the new employee is reimbursed - Moving cost $2,500 for Individual / $4,500 for Individual & Family - Additional $500 relocation bonus Job Type: Full-time Pay: $75,000.00 - $90,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you now or will you in the future require any types of Visa Support? How fluent is your Japanese? Education: Bachelor's (Preferred) Experience: Software development: 3 years (Preferred) Language: Japanese (Preferred) Ability to Commute: The Colony, TX 75056 (Preferred) Ability to Relocate: The Colony, TX 75056: Relocate before starting work (Preferred) Work Location: In person