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Customer Service Representative - State Farm Agent Team Member
Charleston, ILApril 1st, 2026
Benefits:401(k) matchingCompany partiesFlexible scheduleOpportunity for advancementPaid time offSigning bonusROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kenzi Cheesewright - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS:Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $45,000.00 - $90,000.00 per year Do you want a career and not just a job?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Kenzi Cheesewright - State Farm Agent may be the right fit for you! About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Charleston, IL. Apply now and let us put you on the path to successState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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