Service Advisor in Training
We are looking for an extroverted individual to train into a Service Advisor role. A Service Advisor will be expected to communicate with customers, build client relationships, assist with the management of technical team, and ensure AAMCO policies and procedures are being adhered to.ResponsibilitiesMeeting and greeting customers Managing technician workflow Recommending services to customers Ordering parts and inventory Keeping customers updated on the status of their vehicles' repairs Managing and tracking lead counts as well as customer satisfaction ratings Generating and closing sales Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product RequirementsMinimum of 1 year customer/sales experience Excellent one-time closing skills Strong commitment to customer service and relationship building Ability to communicate and use interpersonal skills at a sustained high level Capable of multi-tasking and executing in a fast-paced environment Honest, goal-oriented and energetic team player Must have valid driver's license What We OfferCompetitive compensation packages and incentive programs Ongoing training and field support Paid time off Growth opportunity