Homeless Liaison - Human Services Department

ABOUT THIS POSITIONThe City of Phoenix Office of Homeless Solutions is seeking creative, community-focused, solutions-oriented professionals to help make meaningful impact within the homeless services system in the region. Currently, there is one (1) Homeless Liaison vacancy.Homeless Liaisons will plan, develop, and organize efforts to address unsheltered homelessness throughout the city of Phoenix. Assignments focus on areas of the city where there are a disproportionate number of encampments and unsheltered homelessness.Responsibilities include:Conducting daily in-field outreach for those experiencing homelessnessCoordinating solutions for persons experiencing homelessness with service providersProviding ongoing communication to neighborhood groups, business and other affected parties regarding homeless issues and resourcesPartnering with city departments for a coordinated approach to addressing issues related to unsheltered homelessnessAssist with the PHX CARES coordinated process to address homeless encampmentsOversee and coordinate the city's storage for property at unattended encampmentsIn addition, a working knowledge of regional and national homeless services resources is needed for community improvement efforts.IDEAL CANDIDATE* Ability to coordinate, facilitate and attend neighborhood meetings, events and activities, city council functions, and other meetings.* Working knowledge of regional and national homeless services resources for community improvement efforts.SALARYPay Range: $76,627.20 - $113,193.60 annually.Hiring Range: $76,627.20 - $97,780.80 annually.Pay Range Explanation:* Pay range is the entire compensation range for the position classification.* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.Internal Only: Please understand that this is pay grade 061. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.Promotions occur when the last two digits of the pay grade increase.Demotions occur when the last two digits of the pay grade decrease.Lateral transfers occur when there is no change to the last two digits of the pay grade.When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.BENEFITSA comprehensive benefits package is offered which includes:Traditional pension with employer and employee contributions, click here for more details: Pension Information401(a) and 457 plans with employer contributionsChoice of generous medical HMO, PPO, or HSA/HDHP plansMedical enrollment includes a monthly $150 City contribution to a Post-Employment Health PlanWellness incentive of up to $720 annuallyDental, vision, and life insurance optionsEmployer paid long-term disabilityFree Bus/light rail passTuition reimbursement program up to $6,500 per yearPaid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave daysPaid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month periodFederal Student Loan Forgiveness offered through SaviFor more details, visit: Unit 007 BenefitsMINIMUM QUALIFICATIONSFour years experience in planning, developing and organizing neighborhoods,Including experience in community relations work and with neighborhood associations.Bachelor's degree in planning, urban affairs or public administration.Other combinations of education and experience that meet the minimum requirements may be substituted.All finalists for positions are subject to a criminal background check applicable to the department or position.This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.For information regarding pre-screening and driving positions, click here.The City job description can be found here.PREFERRED QUALIFICATIONSThe minimum qualifications listed above, plus:Experience working with homeless services organizations directly or indirectly.Experience partnering with various businesses, neighborhood groups, agencies, and city departments as it applies to homelessness.Experience with the coordination of referrals on the issue of homelessness.Experience participation in neighborhood groups and meetings.Experience in coordinating public meetings, including preparing materials and presenting in public.Experience coordinating community events.Case management experience.RECRUITMENT DATESRecruitment closes April 1, 2026. All materials must be received by 11:59 p.m. on this date.This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.HOW TO APPLYApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELPJob interviews may be held by video or audio conference.If you are in need of computer resources, click here for free options.Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.Explore other Employment Opportunities with the City of Phoenix.Subscribe to receive e-mail notifications about new employment opportunities.If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.REFERENCENeighborhood Specialist, JC:18530, ID# 60805, 03/18/26, USM, DB, Benefits:007.Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.