Banquet Manager

Banquet ManagerShade Hotel - Manhattan Beach, CAShade Hotel Manhattan Beach, the only luxury boutique hotel in the heart of Manhattan Beach, is seeking a dynamic, floor-driven Banquet Manager who thrives in a fast-paced, high-touch environment and leads with presence, precision, and polish. You don't just manage events-you run the show.This is not a back-office management role. This is a lead-from-the-front, in-the-action position where you will act as both Banquet Manager and Event Captain, ensuring every event is executed flawlessly from setup to final toast.Position OverviewThe Banquet Manager is responsible for the execution, leadership, and hands-on service delivery of all events on property. You will be physically present on the floor for every event, leading service, directing staff, engaging clients, and ensuring seamless coordination across all departments. You are equal parts leader, executor, and experience curator.Key ResponsibilitiesEvent Execution & Floor LeadershipAct as the Event Captain & Manager for all functions-personally overseeing service from start to finishLead pre-shift meetings, communicate event flow, and assign team rolesMaintain full command of the event timeline, service standards, and guest experienceBe visibly present and actively engaged on the floor at all timesClient ExperienceAlong with Service Manager, serve as the on-site contact for clients during eventsAnticipate needs, resolve issues in real time, and elevate the guest experienceDeliver a polished, confident, and hospitality-forward presence Team LeadershipDirect and motivate banquet staff, servers, bartenders, and support teamsTrain staff on service standards and event execution protocolsLead by example with a strong work ethic and service-first mentality Operational ExcellenceOversee setup, breakdown, and room transitions for all property eventsEnsure adherence to all service standards, safety, and cleanliness protocolsPartner closely with Culinary, Sales, and Hotel Operations teamsIn conjunction with Hotel GM, responsible for hiring and onboarding & all new banquet staffManage team scheduling as well as payroll & rental staff as neededResponsible for maintaining target labor % for events scheduling and noting for P&LKeep accurate par levels & place orders for all event supplies, furniture, service itemsBe present at all BEO meetings weeklyKeeping Setup and inventory SOP binders & files up to date as well as Banquet Report LogPost Event P&L ProformasStaff, Manage & take lead for all in house Holiday events such as Easter, Mother's Day & Thanksgiving Who You AreA hands-on leader who prefers the floor over the officeA natural host with executive presence and attention to detailCalm under pressure and thrives in high-volume, high-expectation environmentsPassionate about creating memorable, elevated guest experiences Qualifications3-5+ years of banquet or event management experience in a luxury hotel or upscale venueProven experience acting as an Event Captain or Floor ManagerStrong leadership, communication, and problem-solving skillsAbility to lift, stand, and move throughout the duration of eventsFlexible schedule including nights, weekends, and holidays What We OfferOpportunity to work in a high-profile luxury boutique environmentA collaborative, passionate, and driven team cultureCompetitive salary + potential incentivesGrowth opportunities within an expanding hospitality brandWhy This Role is DifferentAt Shade, we don't believe in managers who manage from the sidelines.We believe in leaders who are in the moment-guiding, executing, and elevating every detail in real time.If you are someone who takes pride in running a flawless event and being the energy behind it-we want to meet you.ABOUT SHADE MANHATTAN BEACH: Shade is Manhattan Beach's only luxury boutique hotel. It's the perfect destination to enjoy a sunny beachside vacation, throw the wedding or event of your dreams, and experience the culinary epicenter of the South Bay. Condé Nast Traveler listed Shade as the #6 reason to visit LA, and Manhattan Beach as LA's newest hip corner. Stemming from entrepreneur/restaurateur/hotelier Michael Zislis' visionary take on personal service, allow our staff to ensure your experience is nothing less than stellar. With upscale dining, shopping, and sightseeing all within a close distance, Shade guarantees you an unforgettable stay.Zislis Group Inc. dba Zislis Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Zislis Group Inc. dba Zislis Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.Salary Description