SAP Program Manager
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Description:Project Management Experience – Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.SAP Background – Preferred at least 5 years of SAP experience in non-PM roleProject Ownership: Should own end to end delivery of the project & should be ready to roll up the sleeves when needed.Project Oversight during execution phase: Overseeing the project from start to finish, including design, build, test, and post-go-live supportCustomer support: Lead customer support and participate and address program level discussion. Lead steering committee meeting with customer.Service quality: Ensuring service quality, availability, and operational capabilityProgram governance: Establishing effective program governance for each accountCollaboration: Working closely with internal and external partners, including customers and project managers.Escalation management: Managing escalations and customer communicationsReporting: Ensuring weekly status reports and conducting internal governance meetings.Adherence to internal quality (Delivery Excellence) processesMaintain healthy profitability of account considering sold versus delivered marginsMentor Project Managers