Administrative Assistant

About Dynamo CapitalAt Dynamo Capital, we are more than a financial institution, we are partners in realizing real estate investment opportunities. Based in Wichita, Kansas, we are a dedicated fix-and-flip lender providing tailored financing solutions to support profitable real estate ventures nationwide. Through our focus on hard money lending, we help unlock the potential of distressed properties and empower investors to execute with confidence.Position OverviewThe Administrative Assistant plays a critical role in supporting daily office operations and ensuring a seamless experience for both internal teams and external clients. This position serves as the front-facing representative of Dynamo Capital, managing office operations, client interactions, and administrative support while contributing to the overall efficiency and success of the organization.Key ResponsibilitiesServe as the primary point of contact for internal and external communications, including phone calls, emails, and in-person inquiriesGreet clients and visitors, ensuring a professional and welcoming experience aligned with company standardsManage incoming mail and distribute correspondence to appropriate team membersMaintain office operations, including ordering supplies, restocking inventory, and ensuring common areas are clean and organizedOversee facility-related requests by coordinating with vendors and the facility manager, tracking work orders through completionMaintain access control systems, including managing security door tags and ensuring office security protocols are followedAssist with scheduling and calendar coordination as neededSupport administrative communication needs, including drafting and distributing internal and external correspondenceProvide timely and professional responses to client inquiries, including phone, email, and walk-in trafficSupport cross-functional operations by assisting with servicing and processing tasks as needed (e.g., loan boarding, draws, payoff requests, audits)Monitor and follow up on critical documentation workflows, including recorded mortgages, title packages, and document completionReview and manage monthly reports, including maturity dates and sending required noticesComplete special projects and additional administrative tasks as assignedPerformance Metrics & ExpectationsSuccess in this role will be evaluated through the following areas aligned with Dynamo Capital’s performance framework:Service & Responsiveness: Consistently provide timely, professional responses to internal and external inquiries, maintaining a high level of client serviceAccuracy & Compliance: Ensure a high level of accuracy in administrative tasks and documentation while adhering to internal processes and compliance standardsOperational Efficiency: Maintain organization and effectiveness in managing office operations, proactively identifying and resolving gapsExecution & Ownership: Demonstrate accountability by seeing tasks through to completion with consistency and minimal oversightCollaboration & Team Support: Actively support team members and contribute to cross-functional processes to drive overall team successGrowth & Development: Build proficiency in company systems and processes, demonstrating progress toward independence in responsibilitiesProactivity & Initiative: Identify opportunities to assist the team, take initiative, and contribute to the success of the broader organizationCore CompetenciesStrong communication and interpersonal skillsHigh level of organization and attention to detailAbility to prioritize and manage multiple tasks in a fast-paced environmentProactive mindset with a willingness to take initiativeCustomer service orientation and professionalismAbility to maintain confidentiality and handle sensitive informationProblem-solving skills and adaptabilityQualifications & Experience1–3 years of administrative or office support experience preferredExperience in a customer-facing or client service roleStrong proficiency in Microsoft Office and general office systemsExperience with internal systems (e.g., SharePoint, Monday.com, or similar tools) is a plusExposure to financial services, lending, or operations environments is a plusWhy Join Dynamo Capital?Be part of a rapidly growing company where your work directly impacts outcomesHigh-ownership environment with opportunities to influence processes and scale operationsCollaborative, entrepreneurial culture that values speed, innovation, and accountabilityClear opportunities for career growth as the platform expandsCompetitive base salary based on experience and qualificationsPerformance-based bonus opportunitiesMedical, dental, and vision insuranceGenerous PTO and paid holidaysOpportunities for growth in a high-performing, entrepreneurial environment401K