Allocations Coordinator

Salary £33,000Location Hybrid - Lincoln or Boston This is a Temporary, Full Time vacancy that will close 10 hours ago at 23:59 BST. The VacancyDo you have experience in housing allocations / lettings and enjoy working in a customer-focused environment? Here at Amplius, we have a new opportunity for you to join us as an Allocations Coordinator on a 6-month Fixed Term Contract, supporting our dedicated Allocations team to deliver an efficient and compliant service while ensuring a seamless move-in experience for our customers. You’ll work closely with colleagues, local authorities, and partner agencies to support our mission to build stronger, safer communities.Salary: £33,000 per yearContract: 6-month FTC, full timeYour week: 36.25 hours Monday – Friday 9am – 5.15pmLocation: Hybrid with a weekly presence in either our Lincoln or Boston office As of 1 April 2026, this salary will increase by 3.6%.Snapshot of your roleManage the end-to-end lettings process, from advertising properties through to sign-up.Minimise void times by ensuring properties are allocated and re-let efficiently.Handle tenancy terminations, ensuring legal compliance and providing guidance to customers.Ensure all allocations meet legislation, regulatory standards, and internal policies.Work with local authorities and partners, challenging unsuitable nominations where needed.Support relocation projects including regeneration, redevelopment, and decants.Maintain accurate records and provide a high standard of customer service, resolving queries and complaints promptly.What You’ll Need To Thrive In This RoleCIH Level 2 qualification, or willingness to undertake this qualificationStrong knowledge and experience of lettings, allocations, and relocation processes.Good understanding of housing and tenancy law, including nomination agreements.Up-to-date knowledge of the housing regulatory environment and ability to apply it in practice.Experience working with local authorities and external partners.Ability to use housing management systems effectively.A collaborative approach, working well with colleagues across teams to deliver joined-up services.Resilience and adaptability, with the ability to manage a varied workload and work across a regional area.DBS clearance is required for this role.Please read the attached Job Description before applying so you get the full scope of the role.You can read about our colleague benefits here - Amplius colleague benefitsImportant - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Closing: 5 AprilInterviews: 15 AprilWe reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.The CompanyAmplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.The BenefitsFlexibleworkingPensioncontributionsCycle towork schemeEmployee Assistance ProgrammeState of the art IT equipmentVolunteerdaysThe BenefitsFlexibleWorkingPensionSchemeLifeAssuranceHealthCash PlanGenerousAnnual LeaveCareerDevelopmentDocumentsAllocations Coordinator JD.docx - Download