Mailroom Operations Associate - Cypress, CA

Mailroom Operations Associate - Cypress, CAStart Your Career in Healthcare with Imagenet!Location: Cypress, CAJob Type: Full-timeSchedule: Monday to Friday, Day Shift (7:00 AM - 3:30 PM or 7:30 AM - 4:00 PM)Pay: up to $19.50/hourRole SummaryWe are seeking a detail-oriented and dependable Mailroom Operations Associate to support daily mailroom and document processing operations. This role is responsible for sorting, opening, organizing, preparing, and processing incoming and outgoing mail and documents with accuracy and efficiency.The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment thatrequires accuracy, consistency, and timely completion of tasks.Key ResponsibilitiesMail Sorting and Document PreparationOpen, sort, organize, and prepare incoming mail and documents for processingEnsure accurate identification, categorization, and routing of mail itemsPrepare documents for scanning, imaging, and document management processesSupport outgoing mail preparation, including packaging, labeling, and postageResearch mail and document details as needed to ensure proper handlingScanning and Equipment UseOperate scanners, copiers, mail openers, labeling equipment, and other mailroom toolsSet up equipment, load materials, clear jams, and resolve basic equipment issuesEnsure documents are prepared and processed according to workflow and quality standardsMaintain proper handling of sensitive or time-sensitive documentsOperational SupportPerform data entry and maintain accurate recordsCoordinate with internal teams to support timely and accurate mail and document flowHelp maintain an organized, safe, and efficient work areaFollow company procedures for mail handling, document processing, and quality controlPerform other duties as assignedQualificationsHigh school diploma or GED requiredAt least 1 year of experience in mailroom, clerical, office support, document processing, or related workExperience with mail sorting, document prep, scanning, imaging, or shipping/receiving is preferredStrong attention to detail and accuracyGood organizational and time management skillsBasic data entry skillsGood verbal and written communication skillsAbility to work independently and as part of a teamReliable attendance and punctualityAbility to stand for extended periodsAbility to lift and carry up to 50 lbsCore CompetenciesMail Sorting and Document PreparationAttention to Detail and AccuracyScanning and Equipment OperationTime Management and ProductivityTeamwork and CommunicationPhysical RequirementsAbility to stand, walk, bend, and lift throughout the shiftAbility to lift up to 30-50 pounds (e.g., banker's boxes)What We OfferPaid trainingMedical, Dental, Vision, and Life InsuranceHealth Savings Account (HSA)401(k) retirement planPaid Time Off (PTO)Career growth opportunities and internal promotionReady to join our growing team? We'd love to learn more about you! Click 'Apply Now' to get started and tell us why you'd be a great fit for Imagenet.COMPANY OVERVIEWImagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans' members and providers.The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans' members and providers.The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. Thecompany has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.