Regulatory & Economic Resources Business Record Specialist

Minimum QualificationsHigh school diploma or GED. Two years of advanced clerical experience in bookkeeping, customer service or finance is required. Completion of college coursework may substitute for the required work experience on a year-for-year basis.Recruitment NotesThe RER Business Record Specialist is a key point of contact for Convention and Tourist customers, providing critical support in managing tax accounts, resolving online account issues, and offering guidance on business processes and regulations. This role ensures accurate tax account creation, modification, and deactivation in compliance with established regulations, while maintaining up-to-date records and tax reports. By effectively addressing customer inquiries and performing basic accounting tasks, the BRS contributes to the seamless operation of tax account management and customer service. Timely and accurate processing of customer requests, coupled with clear communication, ensures customer satisfaction and regulatory compliance, making the RER Business Record Specialist position essential for the efficient management of the department's operations.