Saint - Front Desk

POSITION SUMMARYThe Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provide accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Assist servers in various steps of service including the removal of dishes and tableware and preparing tables in a professional manner for new guests. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:Greeting and seating guests, presenting menus to guests, informing them of special menu itemsWorking in a team environment with the ability to be an effective team playerMaintaining adequate knowledge of locations food offering and preparationProviding guests with hospitality in a manner that achieves Company service standards and exceeds their expectationsTaking guest information and quoting wait time to guests accurately when tables are not immediately availablePlanning reservations and waitlist parties in advance, at or within the given time or time frameReviewing the floor plan to assess current and upcoming table availability changesObserving tables and keeping track of clean, dirty, and occupied tablesCleaning, organizing, and stocking menus at the front deskAnswering the phone in accordance with Company standards; answering questions concerning the menu and restaurantAssist food servers by removing used or unnecessary items from guests table; providing initial beverage service; bussing table and resetting for new guestsInteracting with guests entering and departing, ensuring a positive dining experienceFilling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standardsMaintaining restrooms throughout shiftSupporting food servers and kitchen staff in other duties as requiredTake pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policyDisplay integrity and honesty in all aspects of your employmentPerforming other duties as directed