Intake Specialist (Bilingual, Spanish-Speaking)

About Mindset Care, Inc.Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration. Job ResponsibilitiesConduct initial assessments of clients to determine their needs and eligibility for services.Collect and document client information accurately and confidentially.Communicate effectively with clients to explain services, answer questions, and provide support.Coordinate with other team members to ensure seamless service delivery.Maintain accurate records and documentation of client interactions and services provided.Participate in team meetings and training as required.RequirementsProven experience as an intake specialist or in a similar role.Excellent verbal and written communication skills in both English and SpanishAbility to manage a fast-paced work environment.Strong interpersonal skills and a friendly, approachable demeanor.Proficiency in Google Workspace.Ability to multitask and prioritize tasks effectively.Reliable internet connection for remote work.High school diploma or equivalent.Preferred QualificationsExperience working in a remote or virtual office environment.Knowledge of virtual phone systems and online scheduling software.Schedule8 hours per day, 5 days a week Must be willing to work 11:00 AM - 8:00 PM ESTBenefitsRemote first policyLarge responsibility from the startThe ability to ascend within the companyA team of creative, transparent entrepreneurs driven to accomplish our missionThe Pay Range For This Role Is18 - 25 USD per hour (Remote)