Program Analyst - Youth Services

Program Analyst - Youth ServicesAt JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. Our team is more than 1,000 strong, serving the Greater Philadelphia community tirelessly for over 80 years. Our programs are designed to help individuals have a better quality of life. We serve those with disabilities and people facing tough socio-economic conditions. We believe everyone deserves fulfilling jobs, educational opportunities, and access to vital services. About Career Connected Learning PHL: Career Connected Learning PHL ("C2L-PHL") is the new initiative for work-based learning and career exploration for Philadelphia residents ages 12-24. The initiative is a streamlined investment between the City of Philadelphia, the School District of Philadelphia, and Philadelphia Works. On behalf of these partners, JEVS Human Services will serve as a Fiscal and Contracting Intermediary responsible for managing and overseeing a large network of youth service providers. Providers will operate year-round work-based learning programs, during the summer and/or school year, for youth and young adults to explore different career paths, gain hands-on experience, and develop essential skills. Activities will include but are not limited to internships, job shadowing, career exploration, professional development, and other experiential learning projects. The primary objectives of C2L-PHL programs are: Youth are given access and experiences to explore different career paths and fields. Youth are equipped with the tools and skills they need to explore, set, and achieve career goals. Youth know how to identify and utilize their strengths and passions to inform career decisions. The Program Analyst will provide support and lead efforts for orientation, management, and continuous improvement of C2L-PHL youth service providers. This position will be the primary contact for a designated set of youth providers and employers. The position is essential in ensuring that youth receive meaningful on-the-job experiences that expose them to career options and pathways. This role is hybrid, at least 3 days in Center City. Job Duties: Provide timely and accurate help to ensure that providers, youth/young adults, and employers have access to and can connect to C2L-PHL programs. Work to support participants with the online system, documentation, eligibility, and connecting with providers. Work with partners for recruitment, enrollment/eligibility, retention, and outcomes. Coordinate and conduct programmatic monitoring. This can include feedback sessions, data entry, clearance compliance, and program management. Generate and use data reports to oversee program delivery and outcomes. Collaborate to develop and install policies, protocols, and procedures based on service delivery. Communicate program timelines and deadlines for example, the youth payment schedule for subcontracted providers and youth participants. Requirements: Passion for supporting youth and young adults. Experience with database management such as Salesforce or other CRM software. Experience cultivating and managing partnerships with community and advocacy organizations and/or government entities. Project management skills managing complex, multifaceted projects resulting in measurable successes and program growth. Willingness and ability to travel to various locations throughout the city. Flexibility to work evenings and weekends as needed. What's in it for you: 401(k), with company match Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses Health, Dental, and Vision coverage Ample paid vacation and sick time 10-12 paid holidays per year Pre-tax commuter benefits Continuing education, professional development opportunities, retreats, and training Wellness workshops and activities and access to the Employee Assistance Program Employee referral bonus Reimbursement of eligible mileage and travel expenses The base pay for this position ranges from $60,000 to $71,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details. At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff. Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services' employees, our community partners, and the individuals we serve.