CapEd Account Manager

An established, award-winning benefits consulting firm is seeking a CapEd Account Manager to support a specialized consortium of education-focused employers. In this role, you’ll serve as a strategic partner to mission-driven organizations, guiding complex benefit programs that impact faculty, staff, and their families. This is an opportunity to combine high-level consulting with meaningful client relationships — working within a collaborative team that values both expertise and service excellence.Prior experience in a broker agency or benefit administration firm is required.The Job:Manage and maintain an assigned book of business within the CapEd segment, serving as the primary point of contact for benefit-related service needsPartner closely with Benefits Consultants and Client Executives to lead and execute the renewal processConduct strategy calls, needs analyses, and regular client meetings (including Open Enrollment meetings)Advise clients on cost-containment strategies while maintaining competitive, education-sector-aligned benefits offeringsOversee complex accounts and high-level service deliverables with strong attention to detailProvide leadership within the extended service team and delegate responsibilities effectivelyAssist with 5500 filings, onboarding new clients, and planning the CapEd annual meetingIdentify cross-sell opportunities and contribute to book growthEducate clients on industry trends, compliance updates, and evolving risk management strategiesTravel throughout New England as neededThe Company:Award-Winning Workplace: Recently recognized as one of Fortune’s Best Companies to Work For in 2025, blending autonomy, growth, and meaningful client impact.People-First Culture: Inclusive, supportive, and genuinely team-oriented.Forward-Thinking & Innovative: A technology-embracing firm consistently recognized as one of the best places to work.Collaborative Growth: Fast-growing workplace where teamwork is valued — and your work directly supports clients and colleagues.Meaningful Impact: Help deliver benefits to more than 10 million families nationwide.If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.