Customer Service Rep

Customer Service Representative (Contract / ContracttoHire)Cleveland Area, OH | OnsiteWe're seeking a dependable Customer Service Representative to support customers by phone and email in a small, collaborative office environment. This role is primarily inbound calls with some administrative followup.Role HighlightsHandle inbound customer calls and occasional callbacksAssist with account access, order status, and issue resolutionDocument interactions accurately in internal systemsBalance phone work with deskbased administrative tasksWhat We're Looking For Prior customer service or callcenter experienceStrong communication and multitasking skillsComfortable working onsite and learning legacy systemsPay: $17-$18/hour | Conversion potentialInterested? Message me or apply to learn more at victoria.daggett@lhh.comPay Details: $17.00 to $18.00 per hourSearch managed by: Victoria DaggettBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.