Retail Yard Customer Service

Description: Retail Yard Customer Service RepresentativeType: Full-TimeReports To: Yard Manager / Store ManagerSchedule: Saturdays required (with one day off during the week) + Sundays offWho We're Looking ForWe're seeking a Retail Yard Customer Service Representative to be the welcoming face of our yard-helping customers, keeping operations running smoothly, and making sure every order is handled safely and efficiently. This role blends customer service, order fulfillment, and yard operations, all while supporting a positive customer experience.What You'll DoGreet and assist customers with orders, returns, and product questions.Pull, load, and inspect materials accurately and efficiently.Safely operate forklifts and other equipment for loading/unloading.Drive and deliver in non-CDL vehicles (pickup trucks, retail trucks) as needed.Support drivers with loading/unloading deliveries and processing returns.Maintain product knowledge, including pricing and new inventory.Keep the yard safe, clean, and well-organized.Complete reports (order checks, receipts, inspections).Promote teamwork and assist in other areas when needed.Participate in company-sponsored training programs.Why You'll Love Working HereCompetitive pay and full benefits (health, dental, vision, 401(k) with match, disability, employee discounts).Sundays always off, plus a weekday off when you work Saturdays.Family-owned, community-focused company with a supportive culture.Training and professional growth opportunities.A role where your work directly impacts customers and teammates.How to ApplyApply today at Need assistance?Contact:Ben Doyle PitaRecruiting ManagerKoopman Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds. Requirements: Must-Haves:Valid driver's license; ability to pass a fit-for-duty physical.Strong customer service and communication skills.Ability to follow instructions, read orders, and do basic math.Knowledge of safe lifting and material handling practices.Commitment to safety, teamwork, and company values.Physical Requirements:Stand up to 8 hours per shift.Frequently lift/carry/push/pull up to 75 lbs; occasional lifts up to 100 lbs.Ability to bend, twist, squat, reach overhead, kneel, and maintain balance.Good manual dexterity and vision.PI5aef1-8980