Dairy Supervisor

Dairy SupervisorThe Dairy Supervisor leads the daily operations of the dairy department, ensuring fresh product availability, proper rotation, and strong in-stock conditions. This role is responsible for driving sales, minimizing shrink, and maintaining a clean, organized department while leading the dairy team to execute company standards.Department OperationsOversee receiving, stocking, rotation, and inventory control for all dairy productsMaintain proper cold chain management to ensure product freshness and qualityMonitor inventory levels to reduce out-of-stocks and shrinkEnsure backroom and cooler organization for efficient product flowCustomer Service & SalesProvide excellent customer service and assist with product inquiriesMaintain full, faced, and shop-ready dairy casesExecute pricing, signage, and promotional displays accuratelyTeam Leadership & DevelopmentTrain, coach, and supervise dairy clerksAssign daily tasks and ensure productivity standards are metReinforce company expectations, safety, and performance standardsPromote a positive, accountable team environmentMerchandising & StandardsEnsure proper product rotation (FIFO) and removal of outdated or damaged itemsMaintain clean, organized dairy cases and storage areasExecute planograms and seasonal merchandising changesFood Safety & ComplianceMonitor refrigeration temperatures and ensure food safety complianceFollow all health, safety, and sanitation standardsReport and address any equipment or safety concerns promptlyOperational & Financial SupportAssist with inventory counts, ordering accuracy, and shrink controlTrack department performance including sales and laborSupport efficient labor usage to meet productivity goalsQualificationsPrevious dairy, grocery, or retail experience preferredStrong leadership, organization, and communication skillsKnowledge of perishable product handling and rotationAbility to work in a cold, fast-paced environmentBasic math and computer skillsFlexible schedule including early mornings, weekends, and holidaysKey CompetenciesProduct Rotation & FreshnessAttention to DetailLeadership & Team DevelopmentTime ManagementOperational ExecutionCustomer FocusWork EnvironmentRefrigerated environment with extended cold exposureFrequent lifting, stocking, and bending (4060 lbs)Fast-paced, physically demanding retail setting