AGM Helpdesk

DescriptionInformation Systems Solutions (ISS) is looking for a candidate to provide Help desk support for a U.S. Army Customer. The selected candidate will provide support for the Army's CAC PKI system. You will perform routine helpdesk functions to assist customers with the use and application of the PKI infrastructure. This is an incredible opportunity for someone who wants to start their career in Information Technology.Specific duties include, but are not limited to the following:Troubleshoot end user PKI installationsProcess, track, and manage account documentationInteract with users and evaluate vendor productsTrack hardware and software, coordinate installation and provide backup recoveryWhy Work For ISS?At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings to foster camaraderie within the company. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.RequirementsClearance LevelSecretEducationAA/AS or equivalent experienceCertifications (IAT Level II)One Of The FollowingCySA+Security+CCNA - SecurityGICSPGSECSSCPRequired Skills0-2 years of experience in help desk support and ITDesired SkillsMCP or other related Microsoft certificationComputing environment certification