Service Advisor - Hyundai of Beckley

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.We're looking for SERVICE ADVISORS to join our team at FRIENDSHIP HYUNDAI of BECKLEY.Our ideal candidates are reliable, self-motivated and love to work with people!What You'll Do:Promptly greet customersObtain customer and vehicle informationClearly document vehicle issues and customer concernsDetermine and recommend necessary maintenancePrepare an accurate estimate for the cost of servicesMonitor the service process and update customers frequentlyCommunicate completed services and charges to customersVerify invoices and repair ordersQualification Checklist:A strong focus on providing the best customer service aroundExcellent communication skills, both written and in personThe desire to work in a fast paced positionThe ability to work well in a process-driven environmentA focus on details and organizationA professional, well-groomed personal appearanceCompensation and Benefits:* Compensation for this position is driven by incentives and commission, with training compensation based on experience.* Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.