Associate Manager, DashMart - Process Strategy & Operations

OverviewAbout The Team: Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more. We have sites all over the country and are growing our geographic footprint, services we offer and scaling our existing sites today!About The RoleYou will sit on our DashMart Warehouse and Process Optimization team which is responsible for building tools, technology and equipment that power our DashMarts. Our mission is to ensure warehouse design, infrastructure, processes, and tooling are designed and integrated for optimal efficiency and quality outcomes. In this role, you will own, maintain and improve a subset of key warehouse processes. You'll be responsible for quality and efficiency metrics. You will analyze operations data, identify process waste, design and deploy strategic workflow designs, and facilitate processes that will directly impact our site operations teams. You will work cross-functionally with operations, engineering, and product management to develop and implement both technical and non-technical process solutions. You will report to the Senior Manager on our DashMart Strategy & Operations organization. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and on-site in DashMarts as well.You're Excited About This Opportunity Because You Will…Build. You'll have your fingerprints all over DoorDash's next big business. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.Strategize. From first principles, you'll develop the optimal strategy for best serving our customers.Experiment. You'll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data.Lead and collaborate. You'll work with a cross-functional team, including local operations, engineering, and space planning teams.We're Excited About You Because…You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you.You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environmentsYou're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.You have 4-6+ years of professional experience. You've succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, manufacturing, automation, engineering, etc).Bonus points if you have 2+ years of experience with physical retail, manufacturing, or warehousing environments. Experience in grocery warehousing or online micro-fulfillment centers is preferred.You have completed your BS/BA Degree preferably in Industrial Engineering, Supply Chain or a related field.We expect this position to be filled by 4/7/2026.Compensation & BenefitsCompensation: The starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the role may include equity grants. See details with your recruiter.DoorDash cares about you and your well-being. We offer a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical/dental/vision benefits, 11 paid holidays, disability and life insurance, and mental health programs. For more information, visit the careers page.Paid Time Off DetailsFor salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.For hourly roles: vacation accrues and sick time accrues per policy details (specific numbers available from recruiter).The national base pay range for this position within the United States, including Illinois and Colorado: $105,400—$155,000 USDAbout DoorDashDoorDash's mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.Our Commitment to Diversity and Inclusion: We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We value a diverse workforce and strongly encourage applicants from diverse backgrounds.Pursuant to local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation. If you need accommodations, please inform your recruiting contact upon initial connection.J-18808-Ljbffr