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Hospitality Manager

Hospitality ManagerJoin a vibrant and innovative hospitality team dedicated to creating memorable guest experiences. This is an exciting opportunity to lead and inspire a dynamic team while shaping the quality of service in a unique, guest-focused environment.Hospitality Manager Benefits:401 (k) with company matchingMedical, dental, and visionPaid time offQuarterly bonus programTeam member benefits/discountsHospitality Manager Requirements & QualificationsProven experience in a hospitality management role with a focus on front-of-house operationsBachelor's degree in Hospitality Management, Business Administration, or related field preferredRequired state alcohol-server certification and Manager ServSafe CertificationExceptional leadership skills and a history of team managementExcellent communication and interpersonal abilitiesStrong organizational skills, with flexibility to work evenings, weekends, and holidaysKnowledge of POS systems, inventory processes, and basic financial principlesAbility to stand, walk, and climb stairs for extended periods and lift up to 50 poundsHospitality Manager Day-to-Day ResponsibilitiesDirect all aspects of guest service, overseeing servers, food service, greeters, and additional FOH staffSupervise, train, and support FOH staff, delivering guidance and feedback to ensure service excellenceOversee bar operations, manage inventory, handle staff scheduling, and ensure adherence to safety and sanitation standardsDevelop and implement standard operating procedures to enhance efficiency and guest satisfactionMonitor guest feedback, proactively addressing concerns, and driving satisfaction improvementsCollaborate with department leaders to coordinate seamless guest experiences across the venueStay informed about industry trends and best practices to continually elevate guest service standardsIf you are passionate about hospitality and looking to leverage your leadership skills in an exciting entertainment setting, this opportunity could be the perfect fit for you!