International Travel Trade Manager

Salary: $61,651.20 - $92,497.60 Annually Location : CVB, 323 W Aspen Ave, Flagstaff, AZJob Type: Full-Time; Exempt; Benefit EligibleJob Number: 075-26Division: Economic VitalitySection: Convention & Visitors BureauOpening Date: 05/11/2026Closing Date: 5/24/2026 10:00 PM ArizonaWork Week: Monday through Friday 8:00am-5:00pmPost-offer Requirements: BackgroundMVRBudgeted Min: $61,651.20Budgeted Max: $77,064.00DescriptionPassport stamps, global partnerships, and unforgettable adventures start here-help share the magic of Flagstaff with the world!The International Travel Trade Manager for Discover Flagstaff, the official convention and visitor bureau for the City of Flagstaff, is an exciting opportunity for an experienced professional in the international travel trade sales and marketing space. Flagstaff's tourism economy depends on strong year-round visitation from international travelers across all four seasons, and this role plays a vital part in growing those global connections. The position is responsible for direct sales, strategic marketing, and relationship building with travel agencies, tour operators, agents, influencers, and media partners in key countries around the world. In addition, the International Travel Trade Manager will lead sales and marketing efforts for the domestic motorcoach market, helping showcase Flagstaff as a premier destination for adventure, culture, outdoor recreation, and unforgettable travel experiences. By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve.Examples of the Work PerformedEXAMPLES OF THE WORK PERFORMEDProvides excellent customer service to both internal and external customersLiaison for the CVB with international marketing partners such as Arizona Office of Tourism (AOT), Brand USA and US TravelPromotes Flagstaff as a premier visitor destination including traveling regionally and internationally, meeting with/presenting to travel agents, tour operators, dignitaries, key decision makers, and occasionally meeting with international mediaGenerates quality leads for Flagstaff hotels, restaurants, and tourism-related businesses with the goal of generating increased Bed, Board, and Beverage (BBB) revenues for the city and communityPlans, executes, and implements sales efforts such as tradeshow participation, sales missions, including potential stakeholder attendance, setting appointments, creating trip reports for stakeholders and following up on leadsPlans all marketing and ad buys with international marketing partners such as AOT, Brand USA and US Travel with approval by the CVB DirectorConducts research to determine which programs would best benefit the Flagstaff tourism industryProvides input on the annual budget for Tour and Travel sales and manages expendituresDevelops presentations and trainings for specified markets and programsGuides development of prospective markets and generates strategies and action plans to promote FlagstaffConducts outreach and marketing efforts to promote Flagstaff as a tour and travel destinationDevelops long and short-range tracking programs to ensure return on investment and generates reports for specified marketsWorks to strengthen international and domestic visitation to the community including identifying appropriate stakeholder relationships for tour operators and domestic bus tour groups considering the areaIdentifies and implements strategies for action to improve overall increase in visitation especially from our top producing international marketsGenerates statistical reports, cobbles information, and plans in connection with the International Travel Trade ProgramAnalyzes demographics, budgets, and financial information and prepares comprehensive reports regarding the planning and implementation of international visitation for FlagstaffPlans and executes meetings, familiarization tours, site tours, and industry functions including preparing itineraries, organizing events, securing hotels, dining, and meeting accommodationsServes as liaison between clients and stakeholders requiring direct and indirect contract negotiationsBuilds and maintains stakeholder and client relationshipsProvides in-market support to groups as required or requestedMaintains current information on tour operators, meeting planners, and other target organizationsProvides input for CVB generated sales collateral including developing content for CVB information packets, online resources, and other marketing materialsKnowledge of the northern Arizona region to create customized itineraries for a variety of tour operatorsPerforms any related duties that further the mission of the Flagstaff Convention and Visitors Bureau To review the full job description, click here: QualificationsMINIMUM REQUIREMENTSBachelor's Degree in marketing, advertising, communications, public relations, and/or businessTwo (2) years of experience in travel trade sales and/or programing at the hotel level, attraction serving visitors or with a convention and visitor bureauOr any combination of education, experience, and training equivalent to the above Minimum RequirementsDESIRED EXPERIENCE AND TRAININGMaster's degree in marketing, advertising, communications, public relations and/or businessThree (3) or more years of experience in travel trade sales and/or programingDestination Marketing Organization/Convention and Visitor Bureau experience in travel tradeFluency in language(s) in addition to English OTHER REQUIREMENTSMust possess, or obtain upon employment, a valid Arizona driver's licenseExperience in Word, Excel, PowerPoint, CRM, and the internetRegular attendance is an essential function of this job to ensure continuityMust possess a valid passport upon hireIrregular work hours and travel as necessary for sales and marketing activitiesSupplemental InformationCURRENT COMPENSATION AND BENEFITS:We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you'll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.Our total compensation package includes best-in-class benefits and an annual salary of $61,651.20 - $92,497.60, based on the candidate's qualifications and experience. Plus:Arizona State Retirement System with 100% MatchEmployees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%457 Deferred Compensation OptionsUp to 4% Annual Pay for Performance IncreaseGroup Insurance including Health, Dental and Vision coverageFlexible & Health Savings Accounts13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury DutyLife Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life InsuranceFirst-Time Homebuyer AssistanceQualified Public Student Loan Forgiveness EmployerTuition AssistanceEmployee Clinic, Telehealth, Wellness Program & IncentivesTobacco Cessation ProgramEmployer Assistance ProgramRecognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence AwardsEmployee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation CentersPlease note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!The City belongs to Northern Arizona Public Employees Benefit Trust (NAPEBT), a consortium formed to combine resources and leverage buying power in order to provide comprehensive and cost-effective benefits to employees. NAPEBT currently includes the City of Flagstaff, Coconino County, Coconino Community College, Flagstaff Unified School District, Mountain Line, Kachina Village Improvement District, and the Coconino County Accommodation School. NAPEBT continually works to ensure a better benefits package than any of the employers could offer individually, which keeps benefits costs down for employees.INSURANCEBenefits include medical, prescription, dental, vision, life insurance, and short and long term disability options.RETIREMENTEmployees are members of Arizona State Retirement System (ASRS), Public Safety Personnel Retirement System (PSPRS), or the Elected Officials Retirement Plan (EORP) based on eligibility requirements.DEFERRED COMPENSATIONEmployees may make pre- or post-tax contributions to a 457 Retirement Plan through Voya, Nationwide, or Mission Square account via Payroll Deduction.Our comprehensive benefits package includes healthcare benefits, Arizona State or Public Safety Retirement, annual vacation, 13 paid holidays, paid Parental Leave, an offsite health clinic, Employee Assistance Program, wellness program and incentives, First-Time Homebuyer Assistance Program, Tuition Assistance Program, and so much more. The City of Flagstaff is a Qualified Public Student Loan Forgiveness Employer. To view comprehensive benefits information, click ????01Please select the option that best represents your combination of education and work experience.High school degree or GED and at least 6 years of experience in travel trade sales and/or programing at the hotel level, attraction serving visitors or with a convention and visitor bureauAssociate's degree and at least 4 years of experience in travel trade sales and/or programing at the hotel level, attraction serving visitors or with a convention and visitor bureauBachelor's degree and at least two years of experience in travel trade sales and/or programing at the hotel level, attraction serving visitors or with a convention and visitor bureauMaster's degreeI do not meet the minimum education and experience requirements02Please indicate your highest level of education.High school diploma or GEDAssociate's degree or at least 60 college creditsBachelor's degreeMaster's degree or higher03What is your highest level in marketing, advertising, communications, public relations, and/or business?High school diploma or GEDAssociate's degree or 60 college creditsBachelor's degreeMaster's degree or higherI do not have a degree in the related fields listed04How many years of professional experience in travel trade sales and/or programing at the hotel level, attraction serving visitors or with a convention and visitor bureau do you have?NoneZero to less than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix or more years05Do you have fluency in other languages in addition to English?06This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. This position is budgeted for the following range: $61,651.20 - $77,064.00. Are you okay with that pay range?YesNo