Account Coordinator

ACCOUNT COORDINATOR At Aertssen Logistics USA Inc., we're paving the future of heavy machinery logistics with innovative solutions that push the boundaries of efficiency and reliability. Based in the heart of America's Southeast logistics hub, Savannah, GA, we specialize in the transportation, handling, final assembly, and management of construction, agriculture, and aerial lift equipment. Longing for a steady career in heavy machinery logistics in the Savannah area? Join our team of experts and become part of an innovative journey, contributing to complex logistics projects with your passion and ambition. Your next career opportunity is just a click away – Come grow with us! Location: Rincon, GA Job Type: Full-time, Nonexempt, 100% Onsite Pay Rate: $30.00 per hour Hours: M-F, 7:00 AM-3:30 PM Eastern Time Position Summary Aertssen is seeking an energetic Account Coordinator to join our growing team. The Account Coordinator position serves as the primary liaison between customers and internal departments, ensuring timely and accurate communication, order processing, and problem resolution to support client satisfaction and business growth. Responsibilities Client Coordination Acts as the first point of contact for assigned accounts. Conducts and leads regular meetings with clients to understand their needs and provide updates. Manages client expectations and escalates issues when necessary. Maintains accurate client records and documentation. Coordinates client visits. Administrative and Operational Processes and follows up on customer work orders, as well as in- and outbound goods. Logs all movements and services in the warehouse management system (WMS). Coordinates with internal departments, such as repair, paint, pre-delivery inspection (PDI), and shipping, to obtain updates on the status of goods. Monitors inventory levels and assists with stock counts. Prepares invoice calculations. Assists in resolving issues or answering questions. All this is always carried out in accordance with our company's quality, environmental, and health policies. Qualifications Bachelor's degree in business management, logistics management, or a similar field is preferred. Basic knowledge of logistics, warehouse management, and technical services. Fluent with WMS software programs, Excel, and Word. Our Culture (A work in progress!) At Aertssen, our motto is “People, Power, and Passion to Build On.” That’s the culture we are working toward. Today, we’re a high-output, operations-driven environment where decisions move quickly and leadership is deeply engaged in the day-to-day business. Why Join Us? Opportunity to make a real impact in a high-volume, startup-like environment. Be part of a diverse, international organization with a strong operational focus. Work alongside dedicated and hardworking team members who value collaboration and accountability. Aertssen Logistics USA, Inc. is an equal-opportunity employer. All candidates who receive a written offer must be able to pass a drug test and background check. Aertssen Logistics USA, Inc. has established an alternative dispute resolution program that involves binding arbitration to resolve legal disputes that may arise out of the application or employment context.