Engineering Manager - Merchant Experience (Paris or Remote France)

Engineering Manager - Merchant Experience (Paris or Remote France)Paris, FranceAbout the JobWe are looking for an Engineering Manager to lead our Merchant Experience Team. Operating in a highly regulated industry, the team is responsible for building and maintaining the complete ecosystem that powers merchants' journey with Alma, from onboarding and compliance to daily operations, in-store payment experiences, and performance management.You will lead a team of engineers (frontend and backend) working on mission-critical products that directly shape how merchants interact with our platform at every touchpoint. Your role will combine technical leadership, people management, and cross-functional collaboration to deliver high-quality, scalable, and intuitive merchant-facing solutions.Your mission will include tackling challenges such as:Building seamless merchant onboarding and KYB workflows that meet compliance requirementsMaintaining and evolving the merchant and admin dashboards as central hubs for operationsEnabling in-store payment experiences through POS and EPT integrationsDesigning merchant analytics and steering tools to drive business performanceImplementing robust role-based access control (RBAC) and user management systemsOptimizing performance, security, and user experience across all merchant touch pointsEnhancing user experience to drive higher conversion ratesOptimizing the product for robust performanceAbout the MissionAs an Engineering Manager, your main responsibilities are:Product Leadership & DevelopmentLead the design, development, and maintenance of the Merchant Dashboard and Admin Dashboard, ensuring high availability, scalability, and intuitive UX for merchants and internal teamsOversee the merchant lifecycle management: onboarding (including Partner Onboarding API), KYB workflows, legal agreement management, account configuration, and off boarding processesDrive the evolution of merchant performance tools: analytics, sales dashboards, exports, configuration interfaces that help merchants optimize their Alma setupMaintain and enhance in-store payment solutions: POS tools and EPT (Electronic Payment Terminal) management and integrationTechnical & Architectural ExcellenceCollaborate closely with Product people (product manager and product designer) to identify merchant and operations teams' needs and lead workshops to define robust technical solutionsChampion authentication, authorization, and RBAC best practices across all merchant-facing and admin toolsMonitor performance and ensure compliance with security standards, delivering reliable experiences for merchants, sellers, and internal operations teamsAdvocate for software quality through comprehensive unit, integration, and end-to-end testing strategiesMaintain technical consistency across dashboard architecture, avoiding fragmentation and technical debtStakeholder Collaboration & DocumentationEngage with internal business stakeholders (Risk, Ops, Legal, Sales teams) to understand merchant needs and translate them into technical requirementsPartner with the Legal team to implement and maintain legal document management systemsDevelop and maintain internal and merchant-facing documentation to ensure smooth operations and integrationsTeam Management & CultureBuild, mentor, and grow a team of frontend and backend engineersFoster a culture of ownership, quality, and continuous improvementConduct performance reviews, career development conversations, and technical mentorshipEngage with internal business stakeholders to understand merchants needs and help formulate integration requirementsMonitor performance, ensuring compliance with security standards and delivering a reliable experience for merchants and operations teamsDevelop and maintain documentation, including public-facing resources, to make Alma's integration process smooth for merchant customersOur Technical Stack: Python, Docker, React, GCP, Kubernetes, Postgres, Redis, PubSub, Datadog.What Makes You the Ideal Candidate for Our Role?Education: Bachelor's or Master's degree in computer science or a related fieldExperience: 3+ years of relevant work experience with e-commerce platforms, payment solutions integrations, SDKs, or public APIs (internships and apprenticeships excluded), including an experience in managing engineersStrong experience with full-stack development, particularly building complex dashboard applications and admin toolsFamiliarity with API management platforms, API versioning and developer experience best practicesComfortable with frontend technologies like reactjs, react native, angular, vuejs ...Solid understanding of relational databases, particularly PostgreSQLMastery of version control systems (Git) and familiar with continuous integration tools (GitHub CI)Language: fluent in French and good level of English mandatoryYou're methodical, possess excellent communication skills, with a proven ability to work effectively in cross-functional teamsKnowledge of Python and/or reactjs is a plus as our product API are written in this language!Familiarity with KYB/KYC workflows, compliance requirements, or fintech/payment platforms is highly valuedAbout the Recruitment ProcessPhone interview with Recruiter (30-45 mins)Hiring Manager interview (60 mins)Live system design interview (60 mins)Take-home coding test, following by a remote feedback session (30 mins)Team Fit interview (30 mins)References Check