Assistant Studio Manager

Job Description Benefits:Bonus based on performanceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentAre you ready to take your leadership to the next level in a high-energy, high-impact fitness environment? Orangetheory Fitness is seeking a driven, relationship-focused Assistant Studio Manager who thrives on connection, accountability, and team development.In this full-time leadership role, youll be the heart and soul of the front desk, the go-to problem solver, and the right hand to the Studio Manager. You'll play a critical role in shaping the member experience and empowering your team to deliver excellence every single day.Your Key Responsibilities:Lead & Develop the Front-of-House TeamTrain, mentor, and develop a high-performing front desk staff to provide top-tier serviceMonitor team performance, offer real-time coaching, and create a supportive, growth-focused cultureDeliver valuable feedback to coaches to ensure a seamless member experienceBe the Go-To for Member SupportHandle member concerns with care and confidencealways aiming for quick, effective solutionsBuild lasting relationships with members and create a welcoming environment that feels like homeDrive Sales & Grow the StudioLead by example in meeting and exceeding sales goalsMotivate the front desk team to maximize leads, close memberships, and deliver exceptional service at every touchpointBe the Studios Front Desk AnchorYoull be the face our members see mostgreet them with energy, learn their stories, and become a trusted point of contactKeep the studio running smoothly and lead with passion, positivity, and professionalismManage Admin & Account TasksOwn the details: process membership paperwork, resolve billing issues, manage class declines and unpaid sessionsKeep our systems accurate, up-to-date, and running efficiently behind the scenesWhat You Bring to the Team:Leadership or supervisory experience in a customer-facing, sales-driven environment (fitness industry a plus!)A people-first mindset and a passion for health, wellness, and communityStrong organizational skills and attention to detailA problem-solving approach to challengesWhats In It for You:Competitive pay + bonus potentialComplimentary Orangetheory membershipCareer advancement opportunities within a nationally recognized fitness brandA positive, passionate team culture that supports your growth and successEvery day will be different but, youll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.