Software QA Specialist

Software QA Specialist Location: Oak Ridge, TN (Hybrid on-site) Salary: $42k-45K U.S. Citizenship is Required Position Summary This position will provide expertise to the U.S. Department of Energy (DOE) Office of Scientific and Technical Information (OSTI) related to the software quality assurance of OSTI-built web applications, including a major electronic workflow system for scientific and technical information and multiple public-facing search portals for dissemination of information. This position will focus on quality assurance and security testing. This will include manual testing from the end-user perspective, evaluation of the behavior of applications after upgrades and changes, execution of multiple test cases across browsers, close collaboration with the development team to understand test requirements, and completion of pre-and post-deployment tests. Position-Specific Duties Perform quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables. Establish and refine processes to improve efficiency and quality. Contribute to and maintain test cases and strategies (cross-browser testing, multiple user scenarios, API integration testing) to satisfy release deliverables, project testing requirements and other quality assurance considerations. Work closely with developers and management to understand how product changes affect maintenance of test cases and the QA testing requirements and that issues/defects are dealt with in a timely manner. Work closely with developers to establish a testing feedback loop. Contribute to written policies/procedures for application testing and assist in maintaining compliance documentation as needed. Communicate test progress, test results, and other relevant information to developers and others as necessary. Other duties may be assigned. Education, Training, Experience Associate or bachelor’s degree in information science, computer science, Information Systems, or related field OR equivalent relevant experience preferred. 0-3 years relevant experience preferred. Knowledge, Skills, Abilities Experience with API and front-end quality assurance testing preferred. Experience in software or web application quality assurance testing preferred. Familiarity with multiple web browsers (versions should include current and two (2) versions prior to the current version), including Edge, Firefox, Chrome and Safari. Strong knowledge of system testing best practices and methodologies desirable. Familiarity with entire Microsoft Office Suite. Experience with project tracking software preferred. Experience working in an agile project management environment desirable. Mobile application testing experience desirable. Dedication to outstanding customer service Excellent verbal and written skills Ability to work collaboratively and with a team Ability to work with minimal supervision Physical Abilities Ability to sit for long periods. Ability to view computer monitor for long periods. Ability to provide proof of US Citizenship on your first day of employment to obtain a DOE HSPD-12 Badge in accordance with the terms of the contract. Department of Energy OSTI's policy direction requires all employees employed on this contract to be citizens of the United States. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. About KeyLogic: Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world’s most challenging problems with unsurpassed anticipatory service. KeyLogic employs over 600 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service—always staying one step ahead—benefiting our customers, and ultimately helping build a better world. We are committed to the success of each customer’s mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class. All qualified applicants will receive consideration for employment at KeyLogic without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital; or any other status protected by law. KeyLogic is proud to be an affirmative action and equal opportunity employer. NOTE: KeyLogic is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Recruiting@KeyLogic.com and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis. Job Code: 2299