Human Resources Generalist - Ecommerce (Boerne)
ABOUT THE ROLEWe are a premium bamboo apparel and accessories brand that designs, sells, and ships the most adorable baby and toddler pajamas — right here in the heart of Texas — which means our HR team is just as at home on the warehouse floor as they are in a conference room. We're looking for an HR Generalist who is equal parts people-person and operational powerhouse.This is a true generalist seat. You will own the full employee lifecycle, from the moment a candidate applies through their last day, while also being the go-to partner for our fulfillment and ecommerce teams on anything people-related. You'll juggle recruiting, onboarding, payroll administration, employee relations, and culture-building without missing a beat. If you thrive in a fast-paced, high-volume environment and love bringing order to complexity, this role was built for you.WHAT YOU'LL DOTalent Acquisition & OnboardingOwn full-cycle recruiting for hourly fulfillment roles, corporate positions, and everything in betweenPartner with hiring managers to define roles, write compelling job postings, and move candidates through the process with urgencyDeliver a best-in-class onboarding experience — from offer letter to Day 30 check-in — ensuring new hires feel welcomed and set up for successMaintain applicant tracking systems and ensure data integrity across all recruiting activityPayroll & HR AdministrationProcess bi-weekly payroll accurately and on time for a diverse workforce including hourly, salaried, and overtime-eligible employeesMaintain HRIS records, personnel files, and ensure compliance with federal, state, and local labor lawsAdminister benefits enrollment, changes, and vendor coordination; serve as the first point of contact for employee benefit questionsManage leave of absence requests, accommodations, and related documentationEmployee RelationsBuild genuine relationships across all levels of the organization — from the fulfillment floor to the executive suiteHandle employee relations matters with empathy, consistency, and sound judgment; escalate complex issues appropriatelyConduct investigations in a thorough, impartial, and timely mannerPartner with managers on performance management, coaching conversations, PIPs, and corrective actionManage offboarding and conduct exit interviews; surface trends and bring forward actionable recommendationsCulture & Employee EngagementPlan and execute employee events, recognition programs, and team-building initiatives that reflect our brand and valuesChampion an inclusive, high-performance culture — especially in the fulfillment environment where engagement directly impacts productivityAct as a visible, trusted presence on the floor; maintain open-door energy at all timesCompliance, Safety & Continuous ImprovementEnsure all HR practices comply with applicable employment law; keep policies and the employee handbook currentSupport safety initiatives and workers' compensation processes in partnership with operations leadership. Familiar with OSHA operating standards in a warehouse setting.Maintain employee certificates and needed renewal training as neededIdentify opportunities to streamline HR processes and improve the employee experience — then go implement themWHAT WE'RE LOOKING FORExperience & Education3–6 years of HR Generalist experience, with meaningful exposure to high-volume, hourly workforce environments (fulfillment, distribution, retail, or manufacturing preferred)Bachelor's degree in Human Resources, Business Administration, or a related field; PHR/SHRM-CP a plusHands-on payroll processing experience required; familiarity with platforms such as ADP, Paylocity, or similarWorking knowledge of FMLA, ADA, EEO, FLSA, and applicable state/local labor lawsDemonstrated recruiting experience across both hourly and professional rolesSkills & AttributesExceptionally organized — you keep multiple projects moving simultaneously without anything slipping through the cracksMeticulous attention to detail, particularly around data, documentation, and complianceStrong business acumen — you understand how HR decisions impact operations, cost, and the customer experienceRelatable communicator who can connect authentically with a warehouse associate and a VP in the same afternoonSelf-starter mentality; comfortable operating with autonomy in a fast-moving, entrepreneurial environmentHigh emotional intelligence and the ability to navigate difficult conversations with graceProficiency in Microsoft Office/Google Workspace; experience with an HRIS and ATSWHY JOIN USDirect impact at a brand doing real volume — your work affects thousands of people every dayA true ground-floor HR opportunity — this is a one-person team today, which means you'll have the autonomy and ownership to build the HR function from the ground up as we grow and expandCompetitive compensation + performance bonusComprehensive benefits: medical, dental, and vision with 80% employer-paid premiumsPTO (Paid Time Off) and company holidaysEmployee discounts and perks