Customer Service Rep III

Duration: 12 - Month Contract with Possible Extension Job Description: Responsibilities: Answer telephone call inquiries. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. Maintain support for the Flight Attendant Virtual Support Center. To issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories – to our 22K flight attendants. Experience: Customer Service Typing MS Word MS Excel 40WPM Computers Spreadsheet programs Education: High School or Equivalent Project: Mobile Support (Helpdesk) for 22K Flight Attendants About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.