Technical Program Manager

Technical Program Manager at Smartly TechnologiesSmartly Technologies is hiring for the Technical Program Manager position. This is a 100% remote, full-time role open to candidates in the United States. The position supports technical support, customer service, project coordination, data, systems, documentation, and digital operations through responsibilities appropriate to the Technical Program Manager function. The Technical Program Manager role at Smartly Technologies is structured for accurate remote execution, clear documentation, professional communication, and dependable follow-through.Primary ResponsibilitiesSupport technical, application, data, or platform work relevant to the Technical Program Manager role within technical support, customer service, project coordination, data, systems, documentation, and digital operations at Smartly Technologies.Analyze requirements, incidents, system behavior, data flows, or integration needs and document findings for the Technical Program Manager workflow at Smartly Technologies.Build, configure, test, troubleshoot, or improve role-appropriate technical solutions using controlled change practices for Technical Program Manager work at Smartly Technologies.Maintain technical documentation, issue records, test evidence, and handoff notes so the Technical Program Manager function at Smartly Technologies can be reviewed and supported reliably.Collaborate with business and technical stakeholders to resolve issues, improve reliability, and deliver traceable outcomes in the Technical Program Manager role at Smartly Technologies.Required QualificationsDemonstrated ability to perform Technical Program Manager work, or closely related training or experience, with reliable accuracy and follow-through for Smartly Technologies.Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software in the Technical Program Manager workflow at Smartly Technologies.Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions while performing Technical Program Manager work for Smartly Technologies.Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality in the Technical Program Manager role at Smartly Technologies.Authorization to work in the United States and the ability to maintain reliable internet access and a suitable private workspace for the Technical Program Manager position at Smartly Technologies.Role-Specific SkillsStrong candidates for the Technical Program Manager position should be comfortable using skills such as Requirements Analysis, Process Improvement, Problem Solving, Documentation, Cloud Platforms, Issue Resolution. These capabilities should be applied directly to the Technical Program Manager workflow at Smartly Technologies while maintaining accurate records and professional communication.Employment DetailsWork arrangement: 100% remote within the United States for the Technical Program Manager position at Smartly Technologies.Employment type: Full Time for the Technical Program Manager role at Smartly Technologies.Experience level: Mid-Senior Level for the Technical Program Manager position at Smartly Technologies.Base compensation: $81,000-$155,000 per year, depending on experience and demonstrated role alignment for the Technical Program Manager position at Smartly Technologies.Application and Work StandardsProvide accurate application information and complete lawful, role-appropriate employment verification required for the Technical Program Manager position at Smartly Technologies.Protect confidential business, customer, traveler, employee, or system information encountered while performing Technical Program Manager responsibilities for Smartly Technologies.Follow documented procedures, approved access controls, and escalation paths relevant to the Technical Program Manager workflow at Smartly Technologies.Equal OpportunitySmartly Technologies is an equal opportunity employer. Qualified applicants are considered without regard to any status protected by applicable law for the Technical Program Manager opening.This Technical Program Manager position is 100% remote and open to candidates throughout the United States.Work Location: United States - 100% Remote