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Billing Coordinator, Research

CartiLittle Rock, ARApril 12th, 2026
Brief DescriptionJob Summary: The Research Business coordinator is responsible for billing activities in support of the CARTI Research financial network, which includes research invoicing, payment reconciliation, clinical trial budgets, tracking performance and accounts receivable.Job Specific Duties And ResponsibilitiesAbility to verify that all required documents are in place to bill a clinical trialTrack invoicing frequency across the research catalogMaintain clinical trial billing portfolioUtilize sponsor billing portals to obtain payment promptlyBuild enrollment logs utilizing the billing CTMSAbility to understand payment requirements and billing benchmarks for open trialsInvoice Sponsors for all research activities, including pass-through costs and study visits, per the clinical trial contractsAbility to track all billed invoices and follow up with study sponsors in an organized fashionAbility to track and post receivablesPrepare required reports, including A/R aging and month-end reconciliationResolve payment discrepancies in a timely fashionCorrespond with CARTI billing as needed for patient services inquiriesAnswer A/R inquiries and follow up with the supervisor Provide reconciliation for payments to subcontracted practices promptly per the contractProvide patient stipend payments to coordinatorsConduct research, billing quality assurance activities, in addition to monthly reconciliation of research coordinator feesAssist in the development and design of training materials related to research billing and financial management in collaboration with clinical trial staffFollow standard operating procedures and policies to support compliant research billing as mandated by regulatory agencies (FDA, OHRP, OIG, CMS).Develop and conduct training for staff compliance with research billingMay work with other administrators on the procurement process and advise in communications regarding funding agencies, subcontractors, and others at the instruction and direction of others. All other duties as assignedEducation, Certification, Licensure, And RegistrationAssociate degree or bachelor’s degree in accounting or business (bachelor’s degree in a similar field accepted, OR high school diploma with greater than 5 years of experience in billing/accounting)Must obtain GCP certification in the first 30 days of hire.CCRR or CCRC or Professional certification within 12 months of exam eligibility.Experience, Knowledge, Skills, And AbilitiesPrevious experience in clinical research is preferredExperience with electronic medical recordsExperience with CTMS (Clinical Trial Management Systems) preferredAccounting skills and ability to assess business needsProficient in computer skillsProficiency with Microsoft ExcelPrevious experience with QuickBooks preferredStrong organizational skillsStrong team playerExude high levels of professionalism and responsiveness when working with vendors and outside contractors Ability to maintain healthy working relationships in a fast-paced, growing work environmentDemonstrates problem-solving skillsReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.Interpersonal SkillsStrong communication skills that demonstrate a high level of professionalism Advises the supervisor of problems and concerns Collaborate effectively with a teamCommunicates routinely with the manager/director regarding clinical trial portfolio billing statusCommunicates issues with sponsor payments to the manager/director promptlyDemonstrates effective oral and written communication skillsAttends required research department meetings and activities Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.Specific vision abilities required by this job include close vision and the ability to adjust focus.Work EnvironmentThe work environment described here is representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.CommentsThis description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee to maintain the ability to work in a constant state of alertness in a safe manner.