Customer Service & Event Sales Specialist

Job TypeFull-timeDescriptionHelp Clients Create Exceptional EventsRC Events is Northern Colorado's largest and most established event rental company, supporting everything from intimate celebrations to large-scale weddings, corporate events, and festivals.We're looking for a customer-focused sales professional who thrives in a fast-paced environment and enjoys guiding clients through the details of creating successful events. This role blends consultative sales, event planning support, and logistical coordination to ensure every order is accurate, thoughtful, and ready for execution.Our team works closely with clients, planners, venues, and our operations crew to design rental packages that bring events to life.If you enjoy problem-solving, building relationships, and managing the moving pieces of complex events, this may be the perfect role for you.What You'll DoServe as a primary point of contact for clients planning weddings, corporate events, and private celebrationsConsult with clients to understand event needs and develop tailored rental packagesCreate accurate quotes and manage event orders from inquiry through final confirmationGuide clients through product selections, including tents, table settings, linens, and event accessoriesWork with walk-in clients and scheduled showroom appointments to help visualize event designsCollaborate closely with the operations team to ensure smooth execution and clear communicationIdentify opportunities to enhance events through thoughtful product recommendationsManage multiple event timelines and client communications simultaneouslyResolve order changes or challenges quickly and professionallyBuild long-term relationships with planners, venues, and repeat clientsRequirementsYou'll thrive in this role if you:Enjoy working with clients to plan and problem-solveAre comfortable managing multiple event orders and deadlinesHave strong communication and organizational skillsCan confidently guide customers through decisions and close salesMaintain attention to detail even when things get busyWork well in a collaborative, team-focused environmentAre energized by the fast pace of the events industryQualificationsRequiredHigh school diploma or equivalent2+ years of experience in customer service, inside sales, or client-facing rolesStrong communication and organizational skillsAbility to manage multiple priorities in a deadline-driven environmentPreferredExperience in events, hospitality, catering, venue management, or event rentalsExperience working with high-value orders or complex logisticsFamiliarity with rental or CRM softwareBilingualSalary Description