Student Worker
JOB PURPOSE OR MISSION: To safely transport patients to and from all assigned locations in a timely manner. Retrieves medical records, and supplies as required. Maintains and cleans equipment. Job performed appropriately for the age population served as defined in the department's scope of service.PERFORMANCE CRITERIACRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.Performance Standards: Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community. Takes initiative in living our Everyday Excellence values and vital signs. Takes initiative in identifying customer needs before the customer asks. Participates in teamwork willingly and with enthusiasm. Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care. Keeps customers informed, answers customer questions and anticipates information needs of customers.CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.PERFORMANCE STANDARDS Practices diligence in fulfilling the regulatory and legal requirements of the position and department. Maintains accurate and reliable patient/organizational records. Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.PERFORMANCE STANDARDS Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high. Adheres to high moral principles of honesty, loyalty, sincerity, and fairness. Upholds the ethical standards of the organization.CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.PERFORMANCE STANDARDS Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations. Initiates or redesigns to continuously improve work processes. Contributes ideas and suggestions to improve approaches to work processes. Willingly participates in organization and/or department quality initiatives.CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.PERFORMANCE STANDARDS Effectively manages time and resources Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial. Consistently looks for and uses resource saving processes.CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.PERFORMANCE STANDARDS Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety. Employee proactively reports errors, potential errors, injuries or potential injuries. Employee demonstrates departmental specific patient and employee safety standards at all times. Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.Job FunctionsESSENTIAL JOB FUNCTIONS include, but are not limited to: Transports patients to and from the Cardiovascular Diagnostic Lab.Performance Standards: Transports patient to destination, following all BRGMC rules and procedures. Identifies self to staff on unit; retrieves patient charts/notes as needed. Transfers patients from bed to stretcher or wheelchair, following proper Infection Control and body mechanic procedures. Properly drapes/covers patient. Requests assistance from patient care staff as needed. Notifies patient care staff on receiving unit of patient's arrival. Ensures call button, phone, T.V. controls, etc. are within patient's reach, if appropriate, and all patient safety needs are completed before leaving room. Reports in to charge nurse immediately upon completion of assignment; accurately logs all transports per departmental practice. Performs patient care assignments promptly and courteously as directed by registered nurse and/or physician.Performance Standards: Provides lifting services to patient care staff as requested. Handles and/or delivers medications as assigned, in a safe and secure manner. Assists with the transport of specimens in accordance with universal precaution policy. Performs effectively in emergency response situations in accordance with BRGMC policies and procedures. Maintains cleanliness and serviceability of transport equipment.Performance Standards: Follows BRGMC policies and procedures related to the operation and maintenance of equipment. Cleans stretchers, wheelchairs, etc. according to established Infection Control guidelines. Reports repair needs to dispatcher upon discovery. Removes damaged/unsafe equipment from usage. Checks quantity gauges and exchanges oxygen tanks, regulators, racks, etc. as needed. Returns all equipment to proper location at end of shift. Practices appropriate safety, environmental, and infection control procedures.Performance Standards: Disposes of soiled linen properly; distributes clean linen bags. Actively participates in maintaining the cleanliness of the patient care environment and nursing station. Ensures patient safety by adhering to BRGMC Safety Policy Performs or assists others to perform proper isolation procedures, and infection control measures. Performs all other duties as assigned.Experience RequirementsPrior experience in hospital setting preferred.Educational RequirementsHigh School Diploma or GED preferred.Special Skill, License And Knowledge RequirementsAble to lift, carry and transport patients of various body weights.Able to understand and carry out instructions. Dependable and motivated to complete duties without constant supervision. Able to interact appropriately with a diverse population of customers.Hipaa Requirements:Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records w/o limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality data, patient financial information, patient billing 3rd party, patient related complaints, information related to patient location, patient religious beliefs, research information and/or public health records.Safety Requirements:Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, transportation of patients, and monitoring clinical alarms.